Vancouver, Canada
4575 Clancy Loranger Way
N/A
+16042578680
Lovely swimming pool and all the lifeguards take care very well, keeps the pool and area sanitized, their ice rink is also maintained well, couldn’t find any issue with any area of this centre. One of the best centres in Vancouver.
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May 4 2017 I drowned in the shallow waters of their pool. I used a water wheelchair to enter the pool, there were Five Lifeguards on duty. After the ordeal I obtained my medical reports and was horrified to learn it took them TEN MINUTES to notice my body, followed by Six minutes of CPR. 3/4 of my lungs were full of water and I was put into a medically induced coma. The Doctors informed my family I had less than 24 hour to live. I survived with no respiratory or brain damage. Hillcrest Community Center never reached out to apologize or even to see if I survived. Hillcrest may have shirked their responsibilities, but I vowed to let as many people know as possible! Hopefully since then the Lifeguards are more interested in the swimmers than socializing among themselves!
Big site, safely managed, the gym has no rowing machines but its open... thank you.. No protocol instruction so you're a bit on your own first time but again so glad it's there!
Good Poll and Ice rink but really unfair way to reserve a spot to go for a swim online. Tried many times and always full. Should be a thing to limit the amount of times someone can go per week.
Awful experience. We paid for the tickets and 2 mins late for our section, we got refused to get in, they resell the ticket right away. There aren’t any indication on the website says we would lose our ticket if we come in late! Whether in movie theater, concert and any events, there would never ever refused customer to enter. Because is a community centre, it isn’t right and appropriate to resell ticket right away when customer is late for 2 minutes.
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