Vancouver, Canada
1060 W 8th Ave #100
N/A
+16046832321
Very unprofessional. I would have given them no star if that was an option, they deserve none. Took them 8 months to do a job to find the cause behind a rattling noise in the wall, with sending two plumbers, first guy was Kevin, misdiagnosed the problem as shower cartridge issue, left to come back with tools and 8 months later second guy showed up, I gave him the clue to find the problem in the toilet flush which turned out to be the filling valve malfunctioning, a month later got a bill for 1.5 hr for Kevin which spent 10 minutes and didn't have a clue what was wrong and left to come back later with the right tools to break my shower, then the second guy came 8 months later and spent 20 minutes to change the valve and billed for 2.5 hours and on top of that got a driver fee charge for 54!!! Is this absurd or what??!! 4 hours labour for changing a valve?? Stay away from this company, it's all scam.
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Total Scam! Tech: Cameron Tilley. He charged a 3 hr work for something that was a max 15mins fix and travel time of total 1hr. Even tech said it was a half hour drive to get to our destination. Total should be 1.5 hrs max. The Time is Over by double!!! Don't use this company because they have unreliable plumber working. This is a total Rip OFF!
It was actually a hour work, but the technician charged 2.5 hours on the bill and I refused to sign. I called the customer service and try to explain the situation but the representative is not willing to solve the problem, just hang up the phone and says will not serve any more. Really bad attitude and customer services. Do not call this company any more!
Is anyone know Kevin Fortinski?
I would give 0 stars if I could. The handyman came for 15 minutes and charge 1.5 hours which costs 177. I tried to include the travel time, but it only takes him 28 minute for a round trip during the busiest hours. Other than that, Latham's charges me 43 for truck and fuel costs for 4.5 km driving. What can I say? LOL
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