Vancouver, Canada
777 Hornby St #1820
N/A
+1 6046920430
Wheelchair-accessible entranceWheelchair-accessible toilet
Horrible experience with FCT - they almost killed our deal! Despite receiving documents 20 days prior to our closing deadline, a few days before closing we were told that they didn't have all the documents and we can't close - not exactly professional!! FCT did not have everything ready and we literally ended up closing minutes prior to our penalty increasing and only because I understand they hand delivered a cheque to discharge the existing mortgage... the most stressful mortgage transaction ever.
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company failed to communicate properly resulting in issues. Fortunately our mortgage broker was able to work it out so we did not get any penalties.
Great service! Thank you!
Due to their delay in processing our new mortgage document, we ended up paying over 4,000 in penalty to our current mortgage provider! This happened to us even when they had over 2 weeks to process our document. Worst experience ever! Don’t forget to ask your new mortgage provider if they use FCT.
Deli
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