Vancouver, Canada
1200 Burrard St #210
N/A
+1 6045583131
Toilets
Dr Lam epitomises professionalism - competency, communication, compassion. She and her team are very cheerful and thorough. Technical skills - Excellent freezing techniques with little to no discomfort. Checks in with patient constantly to ensure that you are okay. Technical efficiency is outstanding. Clear explanation of plan and expectations. In-clinic CT scanner allows 3D assessment of tooth anatomy. Dr Lam identified an extra root canal that had been previously missed on root canal performed elsewhere and became infected. When faced with any sizeable expense, I think people look at the absolute number but mostly at VALUE for service. I think her fees are reasonable and value extremely high.
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I can't say enough good things about Dr Lam and her team. She re-did an old root canal, having identified a root that had not been cleared by a previous treatment by a different dentist years ago. It had become infected and I was losing bone in my jaw as a result. Worrying stuff! Dr Lam took time with me in person and on the phone to walk me through her suggested treatment and patiently answered all my questions. And now, two years later, the infection is gone and the bone is slowly returning to normal. She is a pro, very knowledgable and very kind. Don't hesitate to see her — you will be in good hands.
This lady and office team are true superheroes- upfront, professional, efficient. You’ll be in good hands. They took away the pain without much discomfort in the healing process. Like most dental and specialist offices, they tell you about insurance procedures - over the phone when making an appointment and at the front desk. They’ll submit your claim on your behalf but they require payment before you leave. This shouldn’t come as a big surprise as suggested by other reviews.
I can't write a glowing enough review about the surgery. As soon as you walk in the door, you get the feeling that a lot of thought has been put into making clients feel at ease, with a pretty luxurious waiting area complete with soft music. Even the surgical area is designed to reduce stress; I was able to watch Netflix on the ceiling with headphones in while the procedure was carried out, which was pretty surreal (but a very welcome distraction!) I had a root canal procedure performed by Dr. Farmand and am extremely impressed with how thorough she was, both in terms of outlining the procedure and also in carrying it out. The only slight pain I experienced was during the initial anaesthetic injection, and let's face it - I don't think there's any way for those needles to be totally pain-free. Past that, though, I didn't feel a thing. The staff were very considerate and made sure to check I was OK frequently. One thing to be aware of is that payment is required up-front; I find this perfectly reasonable, just be sure you have enough to cover the op before you claim it back on insurance etc.
I needed an emergency root canal after a couple of intense days of indescribable pain - where maximum doses of tylenols and advils didn't help. Dr. Elaine's team accommodated my request to pre-pone our appointment, and took care of the problem molar. The entire experience was great! I'm feeling much better now, and am so grateful. Thank you so much Elaine, you're doing god's work and I will have you in my prayers.
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