Vancouver, Canada
48 W 20th Ave
N/A
+17789868277
I had the pleasure of dealing with the owner of Better Care Appliance Repair. He worked on New Year's Day to replace my sub zero condenser fan motor. He could not have been more professional. Great communication, on time and very reasonable bill at the end!
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Our LG Dryer was making strange noises and it was obvious something was wrong. Our laundry room is very small so there was no room to have it repaired in situ. I also wanted to keep the repairer and ourselves mutually distant and safe from any contagion. (IF you are reading this in 2025 were are still in hi pandemic mode as I write this) I had called or emailed various repair companies but none were able to do in shop repairs. Then I got a call from Don. He had gotten my info from one of the outfits who were not able to help me. We agreed that I could deliver the dryer to an off site location. He diagnosed the problem and also recommended some preventive upgrades . The dryer is now good as new. I highly recommend these guys.
Super service from Alex. Thank you for being able to help on such short notice. Very professional and I highly recommend. *EDIT* The installation of our Bosch dishwasher was not as good as I initially thought. Alex did not install the toe kick and didn't tell me. I found out when washjng the floor and it fell down. Apparently the metal brackets were not included or he didn't know what they were and the toe kick can't be attached without them. I've ordered them at an additional cost of 65. Too bad we didn't know sooner or we would have contacted the store that sold it to us for the part.
Outstanding experience with Better Care Appliance Repair! Alex fixed the issue with my dryer quickly and efficiently and generously offered to inspect my other appliances to ensure they were in proper working order. He also shared some great tip on how to clean and maintain them. I highly recommend Better Care!
Better Care team were incredibly professional and came on time. He was able to solve our issue within 10 minutes and fixed it and out the door within 30 minutes. He knew exactly what the problem was and was quick to repair. Would highly recommend using this company!
Deli
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