Vancouver, Canada
5668 Granville St
N/A
+1 6043365668
In-store shopping
I would give zero if I could. Expensive medicine and BOSSY staff. Herbs I received were less than what was supposed to be. Staffs’ answers about pricing varied all the times. I asked for the same way of pricing and wrapping I had before (including the time i went there a couple of weeks ago) but the staff told me it was IMPOSSIBLE for them to allow the pricing and wrapping I got before to happen. Staffs were also asking questions about my privacy like the information related to the medicine and patient.
like
The cyst on back of my neck had recurred in late Jan. The surgery would a long wait, so I decided to come here. Dr. Gong helped me out and solved the problem. I’m recovered now. I really appreciate all the helps from Dr. Gong and staffs. Thank you!
Slow service - they couldn't fulfill my simple herbal prescription until the following day, requiring 2 trips to their store. Much worse, they cheated me - when I returned home I weighed the herbs on a digital scale and they were 20% less than I'd been prescribed and paid for. To add insult to injury, for my 2nd filling of the prescription, today I just went to a Chinese herb store in Chinatown and in 10 minutes they gave me slightly extra than the required amount and for half the price Beijing Tong Ren Tang charged me in May!
The worst service I’ve ever seen. Staffs are unwilling to help nor measure medicine properly. Cold and impatient attitude
Good experience! Doctor Gong is very professional and experienced. I have a chronic illness for many years, after I took herb teas a few days, I feel much better than before. I will keep taking the medicine. I highly recommend .
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