St. Catharines, Canada
221 Glendale Ave
N/A
+1 9056823131
This store is amazing and the personnel there are truly awesome. I went in to get some pillows and they had a great selection which matched my decor perfectly. I also picked up a fleecy blanket to snuggle under on the couch and it is perfect! Kudos to the sales people and the management
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First time there and I was in the store for about 2 hours. I absolutely love it. I have to say the staff was amazing especially Claudia who I dealt with. Excellent customer service, friendly and accomadating. Keep up the great work.
My husband and I visited the Urban Barn on Saturday of last week and we had the pleasure of meeting Trudy. We found her to be professional, knowledgeable and attentive. The entire experience would be a 10/10 for both of us and we would highly recommend this store to anyone who asks
The virtual shop was a great experience for me. Suzanne made the process very easy. The ability to see items arranged together made the purchase much easier, as it is sometimes difficult to get a sense of scale and and true colour from an online image. Looking forward to receiving my items.
Very friendly, helpful & professional staff.
Staff is very friendly and helpful. Love the frames I bought. Looks beautiful in my home.
Amazing staff! I was shocked when I called their store to hear someone answer the phone during the lockdown. They were able to assist me in ordering a piece of furniture, I was lucky enough to browse in the store a few months earlier so knew exactly what I wanted! Can’t wait to receive my order!!
Since we started shopping at Urban Barn, we have been satisifed very much with the service we have received. The design ideas from our sales rep have been great and very helpful. We look forward to our new living room furniture. I would like to give the experience 5 stars but unfortunately we were witness to a very unprofessional attitude from the store's manager towards her staff, namely our sales rep. I understand that sales can be challenging and competitive but some situations are best handled in the back room, not in front of customers. This is my experience with this specific Urban Barn store only. We love their products and look forward to shopping there in the future.
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