Vancouver, Canada
2835 E 12th Ave
N/A
+1 6042534000
DeliveryIn-store pick-upIn-store shopping
This is the second time I've required their assistance. I needed a part for a Kohler toilet and Shahideh as very pleasant and helpful in ordering the part I required plus she was able to claim it through warranty. I waited for about 3 weeks and then I was instructed to pickup at their showroom upon making an appointment. I would highly recommend getting assistance from Universal Supply (Vancouver/Richmond) as both times I have been treated as a valued customer.
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I received superb customer service from Agnes today and would highly recommend Universal to everyone. A big thumbs up for finding me a reasonably priced commercial sink...and again thanks kindly for your help Agnes. Really appreciate your time and effort.
Dan went way beyond what I asked, great guy. He went out of his way to find a solution for my problem with my leaking faucet. My brief experience at Universal was superb. Universal will have a returning customer in me.
Deeply incompetents organisation lol A real joke
Showroom sales ladies were great and helpful. Receptionist made me feel like I was inconveniencing her by asking where the showroom was. To top that off- she was starring at her cell phone for a good 10 seconds before even looking up at us and acknowledging we were standing there. I would recommend shopping around their showroom, but avoid the receptionist desk,
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