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U-Haul Moving & Storage of Victoria

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Victoria, Canada

uhaul.com
Packaging supply store· Trailer rental service· Truck rental agency· Van rental agency· Self Storage· Truck Rental· Packing Supplies· Self-storage facility· Moving and storage service· Moving supply store· Trailer supply store· Used truck dealer

U-Haul Moving & Storage of Victoria Reviews | Rating 2.7 out of 5 stars (5 reviews)

U-Haul Moving & Storage of Victoria is located in Victoria, Canada on 776-790 Topaz Ave. U-Haul Moving & Storage of Victoria is rated 2.7 out of 5 in the category packaging supply store in Canada.

Address

776-790 Topaz Ave

Price range

$$$

Phone

+1 2503824711

Accessibility

Wheelchair-accessible entrance

Open hours

...
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J

Jain George

Do online reservation than walk in rentals. Do with credit card. If it's a credit card you don't have to wait in the line when you return the truck for getting refunds or pay any extra charges. For renting a cargo van and pickup truck they take only credit card. One main thing to keep in mind is that this location only has two 15minutes customer parking spots and one handicap parking. There is parking space separately for customers who use storage. Overall I'm satisfied with the renting experience. I hope this info will help everyone. ️

R

ron anwyll

Spent 2hrs waiting for eserved\ trailer to be repaired. Staff at front tried to be helpful. Staff behind the scenes spent more time on their phones than helping customers

G

Gret D

Purchased a product online and arrived to pick up only to find the location I ordered from had no stock (website stated they had three and it allowed me to purchase and pay). Apparently the stock was at a 'different' location. Not a very good system. Also, on a secondary note... no one was enforcing masks or social distancing. The only reason I gave them a star at all is because the girl behind the counter was very sweet and apologetic.

M

matt mcmillan

If I could give negative stars, I would. Terrible management, zero cares attitude. Truck had no gas, management showed up an hour after open. You rent trucks. It's not that difficult. Do better. Totally disappointed.

T

Tracy Little

We were extremely let down by the U-Haul in Victoria today. Our son had a move to do in Victoria and we do not live in city. We checked the U-Haul website to make sure the age requirement was met and payment could be arranged. According to their website, I could not use my credit card to arrange his truck, as I would not be present. Their website does, however, stated that \a debit card that has the Visa or MasterCard logo can be used to rent U-Haul equipment\. As he has a debit card with the Visa logo, we made arrangements to have his brother meet him in Victoria. Together, they intended to rent a truck for the afternoon and complete the move. When they got to the U-Haul location, they were denied a rental on the grounds that they did not have a valid credit card. They were left to scramble to complete the move and not be penalized for a late move-out by the landlord. I called U-haul to voice my complaint over the contradiction over their website and was left on hold twice for unreasonable amounts of time and eventually gave up.

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