Winnipeg, Canada
1675 Inkster Blvd
$$$
+1 2045154348
N/A
The trailer rental was above and beyond my expectations. The male attendant was beyond helpful and pleasant. The woman, at the Inkster location, that booked me in was extremely professional and accommodating. The return process was seemless. I highly recommend this location to anyone who needs to rent a vehicle, trailer or what ever they have. The online booking is another story. I was sent to 3 different location before ending up at the Inkster location. The online personal seemed exusitive at times, and informed me that when l book a rental at a specific location that I should expect NOT to pick up from the location of my closest convenience! The people at the Inkster location made up for the online "support".
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Trailer hitch installed on my Jeep almost a year ago; first time I tried to hook up a trailer to it all of my tail lights died on the right side of my Jeep. uhaul had spliced the trailer wiring into the right rear tail light - rather than use the factory coupler for trailer wiring - causing a fault. Yesterday I go to hook up my trailer to move to BC and no lights at all. I called uhaul, and was told to "Drop by anytime 7am to 7pm to have it checked". So I drive down at 5pm and they tell me that their tech went home and come back at 8am tomorrow (today). So today I show up AGAIN at 8am and they refused to look at it. They now say that they're too busy and told me that their next appointment was on August 28th (1 month from now!). I took my truck to Saturn trailers and this is what they found; a heat shrink connector that wasn't shrunk at all. That turquoise powder you see coming out of the connector (photos attached) used to be copper wiring - before it rotted away with unfettered exposure to the elements. I probably would have skipped leaving a bad review anyway; except for the "sorry we can't get you in to check the wiring for a month" this morning. That's too much. What good is a "lifetime warranty" if they refuse to get you in? Nothing but trouble with this trailer hitch ever since it was installed.
I went to this U-Haul for a storage locker, first of all they want three people as contact people which is insane, and U-Haul then calls these people instead of me when I make reservations. I told them I don’t have another contact person and they start pushing me to hand out my co-workers phone numbers. I told them I can’t just give out everyone’s phone numbers and they say “then there’s nothing I can do for you buddy” Also the lockers are outrageously priced, I don’t understand how it could cost this much to rent a small space and now you only get the first month free if you rent a uhaul truck.
The staff are repetitive to feedback and provide great customer service, in my experience. They take the time to sort out any issues and that is why I will continue to recommend this location and go back for when I need to use them :)
Worst service we got today. Did not give proper information and even though charging more for miles. Wasted our time for an hour and still did not help at all. We were suppose to get uhaul next week but cancelled booking as they were not good with their service. So unprofessional:(
Awesome staff! Very helpful.
Get a call 24 hrs before our pickup and move to 2 provinces away saying we can’t get a truck! They say the best they can do is have us drive 6 hrs to another province to pick one up! No discount no offers no nothing. Drive 6 hours pickup and pay full price plus gas! The reservation was made over 6 weeks ago!! Uhaul is a joke! No customer service at all!! No realistic solutions to help! When asked about how reservations even work and pickups the 2 different people I talked to had no idea and kept transferring me!!
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