Burlington, Canada
3476 Mainway
$$$
+1 9053355900
N/A
HORRIBLE! HORRIBLE! HORRIBLE!!!!! If I could rate them a ZERO star I would! I received an email confirming my reservation which was made on October 20, 2020 via telephone with the Mainway location directly. When I showed up on November 9, 2020 my 10x15 climate controlled unit that I reserved was no longer available and they had no record of me in their system. EVEN THOUGH I HAD AN EMAIL SHOWING I RESERVED!! They didn't seem bothered by any of this and showed zero interest in resolving the issue. They did offer me 2 10x5 units that were on complete opposite ends of the storage facility but it still didn't make up the 10x15 that I actually required. I was not offered a discount for the inconvenience, and when I asked they basically laughed at me. I will NEVER recommend this location, or any other U-Haul location for that matter to anyone. As if moving isn't stressful enough, I now have to look for a storage unit elsewhere and I have 2 days to do that. Waste of time dealing with these people. Never again!!!
like
The office is not here. Its just storage. The office and storage boxes etc are at the store location 1km from this place. Same road though.
I had visited uhaul today to rent a truck. I was very satisfied with the overall experience. It was an easy process and a good price was given to me. The place is convenient for parking and at a great location. Located right off Walker’s Line. I would revisit in the near future.
Great service. Nice people
Wendy is a rock star when it comes to customer service! Convenient location and most staff has been trained and perform well.
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