Winnipeg, Canada
175 McPhillips St
$$$
+1 2049879518
N/A
I rented a motorcycle trailer for a few days in mid September and everything went smoothly. I made my reservation in-person about a week before I needed the trailer and both staff members I dealt with prior to picking up the trailer were very helpful and courteous. I received prompt assistance on pick-up day and was on my way. The return process also went very well as the staff member had me checked in just a few minutes. I would gladly rent from this location in the future. Yes, I realize that my rental was in the middle of the month and thus I avoided the peak rush period associated with renting at the beginning / end of the month. I planned it that way!!
like
Straightforward service and Focussed staff.
I live in the west end area and the U-Haul on Mcphillips is only 6mins away from my place and so I rented a 8' pickup truck. They told me they didn't have the available vehicle and transferred me to other U-haul warehouse that is freaking 30-40 mins away from where I live. They won't even bother letting you know until last minute that your rented U-Haul is not available. But if you look at their parking lot you'll see a lot of pickup truck parked.
Refused to sell me boxes I needed to move, when I was there in person. Told me to purchase them online then come pick them up...
I have nothing but great things to say about this place. First off it’s very clean. But really the service is something you rarely experience anywhere. Krista and Cherie are just amazing and great to talk to and super accommodating. I brought in an older car that I recently inherited from my brother in his passing we needed a trailer hitch installed and could not have anticipated the complications that came up. Randy the mechanic has been slaving away on this project 6 hours. An intense job. I am so grateful for their services and patience and dedication to get us on the road back to Nova Scotia safely. I 100% recommend coming to this location for all your uhaul needs. What a stellar team.
I love it the prices are awesome the staff is amazing. I love that you can get into your locker at anytime of the day or night even after closing. I would absolutely recommend this place to anyone.
Cannot be trusted, and that attitude! Have a reservation for 8:30am. Show up at 11:00 am. Krista was delighted to tell me, "sorry, but we don't hold reservations past an hour." Disappointed, I walk out. Notice several trailers in the lot. Turn around, go back in, ask about the trailers on the lot. Krista and several of her co-workers chime in, "well . . . I'll check in a moment" and then go back to kibitzing. SMH Stay in school kids. Don't want to wind up with such simple pathetic job that your seemingly greatest pleasure is telling someone they can't have something. Yes. You were that obvious.
Horrible customer service. Waited outside for over 20 minutes and no one even bothered to open the door.
Deli
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