Pickering, Canada
1355 Kingston Rd
N/A
+19058310222
When going to this location in was deal with Indy. She is amazing and is very knowledgeable. & she makes the process very easy. I've been to other locations and will still make the drive out east (as I reside in the west) just for this stores customer service. Highly recommended!!
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I visited Tuxedo Royale to rent a suit for my fiance for our wedding day. We weren't sure exactly what we were looking for, but the sales person Indy was so helpful and patient. Service was friendly and we were able to find the perfect suit!
Tuxedo Royale in Pickering is the only location and company I trust for any men's formal wear attire. I have had the assistance of Indy who has been nothing short of helpful and accommodating any time I had visited. She was attentive to the needs of her clients and always went the extra mile in ensuring the quality was delivered. She is very knowledgable about the fit of a suit and more than that she has assisted in suggesting perfect colour way options for the suit that had been requested from her. I would not go anywhere else for my suit rentals or purchases. Thank you Indy!
My overall experience at tuxedo royal was amazing. the manager Indy Ganpat helped my family find a great tuxedo for my brothers prom. the Suit fitted perfectly and everything was exactly how we wanted it to be. The costumer service was amazing and they made my experience awesome. i would definitely recommend going to this store.
I'm getting married tomorrow and rented a tux based of course from the tuxes on display and in the catalog at the store. My groomsmen tuxes were good but mine had unwanted outlines from the inside pockets and shoulder pads. I was told by the salesperson that this is an old jacket. I said I wanted one that's on the display; clean, crisp, new... I'd like to look perfect for my wedding. They checked the display suit, it didn't fit. So they said come back tomorrow and we'll have another jacket brought in. Great. Tomorrow comes. I'm told this jacket is the best they have! Great! It has a HOLE in the arm. Really? The best they have? The salesperson tried to repress the original jacket which also had a "pull" in the arm. She suggested they could reorder another jacket (the day before the wedding) and I could come in. No. I have too much to do the day before. Long story short... the staff was kind, quick and tried to be helpful but the company failed... I will never go back. They should really redo their catalog and add in the holes and blemishes with a disclaimer: "Some suits are old." Roll the dice people.
Indy helped my family and I find a great tuxedo. The material was high quality and the fit was perfect. Overall great experience and I’ll definitely be coming again!
Had my engagement photos done with the suit and they looked perfect. I am actually buying the suit because I enjoyed it so much, the slim fit was perfect. The suit kinda had a weird smell but other than that I loved every bit of it.
Customer service 5/5 Attention to detail 5/5 Fittings and alterations 5/5 A wide variety of different colors to choose from. Most of all the manager Indy was super helpful on many occasions for my family giving the best quality care. She helped with many weddings, debuts and a day before event. You can really count on her to help you through your needs.
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