Trenton, Canada
516 Old Highway 2
N/A
+1 6139021506
DeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
With Tyler, Our experience was absolutely extreme Positively Professional! In the past year Tyler, after identifying our life style Tyler chose the best machines and asessories for us; not always the most expensive- absolutely the right machines and the right accessories. This is one sales person that has all the experience of these various machines and of course, most important he also owns what he recommends. Now we look forward to Tyler selling us the perfect boat, there is no one else we trust. Customer service is beyond any expectations..go to Bay Marine and ask for Tyler, if he is busy..well, wait as he is more than worth it.
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Chris (the service guy with the awesome accent) had his service guys press in some wheel bearings and a ball joint on the spot when I showed up unannounced with the parts. Was just planning on dropping them off for a couple days. Very happy with the knowledgeable staff and great customer service! Thanks guys!
I have had the pleasure of working with Jeff in sales at Bay Marine to seal the deal on two different side by sides in a calendar year! Both experiences I have had have been flawless with excellent customer service. The knowledge and experience he has brought forward is second to none. If your in the market for a powersports toy look no further then Bay! Its worth the drive!
Bought an Outlander max xt 570 from Bay Marine (Jeff). We've got 2 machines the same day (my friend got one more 850) and then a week later one more (3rd) same as mine (570) - we paid about 50K altogether. WORST EXPERIENCE I HAVE EVER HAD. We spent 4 hours there, SO SLOW. They didn't even bother to register the machine and what they said is: sorry, we didn't have time, you go on your way home and register at service ON. Also, we all paid for a storage box, they promised to ship it 2 weeks later, we haven't received 4 and 6 months later (and we checked, other stores had it in stock). The sales guy just stopped answering calls and messages after he sold the machines. Rude staff, bad and slow service. NEVER AGAIN!
My lower end on my outboard needed replacing and the service I received from the staff at bay marine was amazing. They had me back on the water quickly and I can't thank them enough. Special thanks to Jeff and Joel, you guys are awesome. Thanks again Bay Marine.
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