North York, Canada
1440 Lawrence Ave E
N/A
+1 4167578588
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I absolutely loved my visit to Toys R Us at Lawrence location today! We were there to build our baby registry and get some guidance as new parents. Deanne (Our customer service rep who helped us with the baby products) paid extra attention to what we were looking for and provided us with great ideas/insight about all the products that could help with in our journey as parents. .As a new parent, we had a lot of questions and she was definitely helpful! Not only Deanne, There was also Nicole who walked us through different perks of the registry program they offer and how it can help us! Thanks Deanne and Nicole for your time and effort!
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I love this place toysRUs Lawrence location the best stuff nice place to go get your baby’s needs and Nice best customer service ever I love them all specialty the Even the manager and a supervisor comes to help you and find the stuff you need️
Sahar and Nicole were so amazing!! Being pregnant with my first baby and not knowing where to start, Nicole was the one to walk me through everything I need to know as a new mom and she was so patient with me. Answered to all my questions and also she shared some personal experiences with me which I think that’s a great connection to have with the customer ️.
Been sitting in my car for 42 minutes so far, waiting to pick up an online order of ONE toy. I've watched other cars come and go. Some drivers are getting out and speaking with staff since they're annoyed they had to wait a whopping 10 minutes. Honestly, inside the store isn't bad! But during COVID, they haven't yet mastered the art of curbside pickup. If you're doing this, bring a snack and something to keep you occupied while you wait. 43 minutes and counting...
I went shopping at Babies r us recently for the third time and the experience was impressive as always. Staff was so helpful and helped us out. Special mention for Josh who not only helped us find what we needed at the baby section although he was from the toys section but also gave us the right advice about how to claim the coupon we had totally forgotten about. We got a 25 dollar discount on our purchase from a coupon sitting in my email for ages!! He also helped us pick a great sound and light machine for the baby. Overall the experience was excellent with quick service considering I am nearing my due date and can't stand for long. Thanks Josh. Keep up the good work!! Will be back.
Received an email that my online order was ready to be picked up. I get there during the afternoon on the next day and was told that the order was cancelled because it is "Out of stock." I did not receive any email or notification that my order was cancelled and why would they tell me the order was ready to be picked up if it was out of stock? That is working in bad faith. Thank you for completely wasting my time and gas money.
The customer service was awesome and the staff was really friendly, professional and very helpful. I was pregnant they helped me out! I am really thankful to Manisha for helping me out and all the staff there to go out of their way and make my shopping experience as pleasant as possible! Thank you!!!!
I went in today. I had a great experience. I miss my baby this age. To shop. Thanks @ Salma
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