Training Toronto, Inc

Khera Vibrant

One class I purchased was rescheduled 3 times - one of those times being because the person who books the classes forgot to book an instructor. Mistakes happen, so I wasn't too upset about it - just annoyed. What bothered me was once I notified the company about me showing up to find no instructor, I was told I could immediately come back the next week to make up for the no show. Then, I was told I actually could NOT come back the following week and would have to wait another 10 days. I already waited a month after the first reschedule of this class, and was a month behind on my projects because of it. I couldn't accept that; I pressed to be accommodated, and they accommodated me coming back the following week like they originally said they would. Wanting to confirm everything, I sent an email and left a voicemail for the person scheduling my new class. He called me back to confirm, and as I was saying thank you and wanted to say something else, he hung up on me. My rating is based on the service I received when booking the classes. I personally wont be purchasing classes from here again, and the organization I work for plans on booking elsewhere as well.

like

Report