Toronto, Canada
590 Keele St
N/A
+1 4167664883
Kerbside pickupDeliveryIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
This website is an absolute nightmare, I put an order in for 3 pants 1 long john and selected this store as the stock pick location. It has been 3 days with no update so I called. The website said that all the items were in stock at the St Clair location but the associates told me that the order decided to pick 4 stores across the GTA and 1 piece was in my pickup location. How can a multimillion dollar corporation not have a working inventory system? In 30 years of life I've never once thought about leaving a bad review but this is egregious. I have to leave Toronto and thought that this would be plenty of time for this one location to pick and prepare for pickup before my departure but the website lied. After calling the store to follow up about the order, everyone just kind of apologized for the website as this is a known issue that it doesn't correctly pick stores. How is this even possible? I'm so severely disappointed in my experience with Mark's. This has left such a sour taste in my mouth that I really do not want to deal with Mark's again, anywhere. What an incredible let down this has been.
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They have been great during the pandemic. Great customer service
Had a wonderful young lady, she took the time to help me out and was extremely nice.
Great service above all. Went there for a specific sale item listed online as in stock. It wasn't. Manager offered to find it but also gave me 3 brands to choose from, we would price match. On top of that even asked a survey coupon for extra 10%. Ended buying a 260.00 product for 99.00. great quality, service and store clean. All staff was great.
Great customer service. Although their products are expensive they have really good ppl skills and I like that. Also they have really good quality products.
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Wheelchair-accessible car parkWheelchair-accessible entrance