Toronto, Canada
639 Queen St W Unit #501
N/A
+1 8883800971
I purchased the ponytail extender, and unfortunately this product is absolutely not for me. The item took about a month to arrive. The quality of the hair seems really great, and it was a good colour match. However, the ponytail clip in is just SO.MUCH.HAIR. Too wide, too long- It was SO heavy that it is extremely uncomfortable, and with the extension hair webbing underneath my own hair, it’s just too much. Rather than give me a natural boost in volume and length, it looks and feels like a ridiculous costume- I can’t think of an occasion where I’d feel comfortable wearing something that looked and felt like this. Unfortunately because it can’t be returned, I’ll either see if it can be cut or salvaged in some way, otherwise straight in the bin.
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The product itself seems nice.... However, if you live in Canada, and you order the extensions, you will have to pay duties when it arrives from the US. I had to pay 47 dollars Canadian, and if you want to return the extensions, which I did - you also have to pay for the return shipping fees. so overall, not a great experience. Be sure you want the product - so you don't waste money on shipping, and duties etc. with companies like this that have such a big markup margin on their product, but refuse to pay for all shipping fees including returns etc. - to me that is just greedy. Not a great customer experience.
Submitted an application for a job with Luxy Hair a few weeks ago. They asked for very detailed questions and a video. Extremely, disappointed that I didn’t hear back to even let me know that I didn’t get through the interview process. That application took almost an hour of my time. Very unprofessional. This is not a way to run a process. If you candidates are going to take the time you should take the time to inform them of the process.
I just purchased my second set of Luxy Hair Extensions as the color of my hair has changed and I am just as in love with them as I was with the first pair. I ordered them in Ash Brown, the color perfectly matches my current hair color. I ordered the 160g this time which I was nervous about as my hair is very fine but they blend perfectly and the clips do not show in my hair either. I am so in love and will never buy from another extension company again - Luxy Hair for life!
I had made a purchase because I thought the company was located in Canada however they are shipping from the US. I received my order approximately 1.5 months later with a duty cost which was 1/3 of the price of the extensions. For my friends in Toronto. Wouldn’t suggest purchasing from them. The hola doesn’t work at all with short hair.
Deli
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