Toronto, Canada
1 Yonge St #1801
N/A
+1 8559647378
An exceptional cleaning company with the technology to handle all 14 of our buildings. The platform is magic, saves us plenty of time and the residents in all our buildings only have stellar things to say about the service. In these times, the fogging service has provided us with peace of mind. Thank you.
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We use iRestify to clean our buildings and they always do an amazing job! They have been extremely reliable through the pandemic. Their cleaners are hardworking and professional.
We deeply regret ever hiring iRestify. Please review their Terms of Service with your lawyer before engaging with this company. It appears that iRestify is litigious and will threaten to come after you for breach of contract if you cancel within 2 years. This unfortunately has been our experience dealing with iRestify. Previously in this review we stated all our reasons for terminating iRestify, but we were served with the threat of a defamation lawsuit for stating those reasons. We've complied with that threatening letter and edited this review to remove mention of those reasons why we terminated iRestify. WE CAUTION ENGAGING IRESTIFY UNLESS YOU HAVE CONSULTED AND REVIEWED THE TERMS OF SERVICE WITH YOUR LAWYER FIRST.
Our iRestify team is just the best. They've always been so communicative, responsible and thoughtful with our weekly cleans at The Workaround. Any customer care questions have been addressed quickly and they are always open to adding on more work with our many expansions! All in all, thank you iRestify!
Do not use this service if you can't be on site to supervise the cleaning. I used this service once before and was satisfied, but I was there during cleaning. The iRestify platform is set up to allow cleaning visits even if you cannot be there to meet the cleaner. This time I was not able to meet the cleaner, but trusted they could complete the tasks requested in the amount of time I paid for. I spoke with the cleaner by phone when she arrived and confirmed the requested tasks - she did not mention any concern with the request. Her e-mail from the night before did state that she would contact me half-way through the cleaning if she thought the tasks could not be completed. I never heard from her after our initial call. When I arrived later that afternoon to inspect the cleaning, I saw a lot of evidence of a sub-standard job. iRestify customer service was responsive but unwilling to help, claiming the cleaner told me there was not enough time to complete the tasks, which is not true. I think the iRestify platform is generally a strong business model, but they need to stand behind the quality of the work, even if it's subcontractors completing the work. In this case, the subcontractor is telling them something that is false, and iRestify is believing that over what the customer is stating and can prove.
Deli
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