Etobicoke, Canada
268 Galaxy Blvd
N/A
+1 4167855920
Delivery
Toronto Generators is absolutely amazing. If I was able to give them a 10 star rating I would not hesitate to do so. They were hired to install a Generac 22kw (entire house) natural gas powered generator. The whole process which is very involved was executed with amazing precision and attention to detail. The experienced installers were meticulous and the way the gas lines and electrical lines were run at the side of the house is just incredible. Steve and Michelle are absolutely committed to excellent customer service and managed and communicated all the steps of the installation brilliantly. The techs that come out to do the start up after the installation explained everything perfectly and with great detail and kindness. This is exactly the type of business that should be hired to take on tasks of this magnitude. Congratulations Toronto Generators for being outstanding! I highly recommend this company.
like
I have been working for Steve for a year now and I must say this is the best Boss to work for. The work environment is positive and he appreciates hard work and dedication. He is not only the boss he is a hard worker! He will stand in the rain and hold an umbrella for his technicians to complete work. He has passion and a heart of gold. Toronto Generators is very strict with following the rules and regulations. All generators must be inspected by the ESA (Electrical Safety Authority) and pass with a certificate that the generator was installed properly and up to code. He has both Gas Fitters and Electricians and there work is FANTASTIC! I am blessed to have found Toronto Generators and proud to be on this winning team.
Lisa, this is unfortunately not what happened. Your people installed the generator, who were your contractors that were not familiar with generators. On the first visit the generator was not connected properly, we instructed what needed to be changed. The second visit the generator was still not connected properly and when we told you, you wanted us to “just fix it”, and you yelled at my tech so much he walked away. This was not our issue, but it was definitely our time, hence chargeable. We were totally up front about charges, and requirements. I didn't say we wouldn't service your machine, what I did say was if you yelled at the techs in this manner we would not come back. Thank You.
Do NOT supply your credit card in advance of a service. They are not returning my calls or emails and I am disgusted with their unprofessional non response. The simple fact is they commissioned my generator a year ago. It never worked. So i agreed to book a service saying it is NOT working and supplied my credit card. They sent a resource out who clearly was inexperienced as the generator emailed the next day saying it was still not working. Toronto Generators were all apologetic and told me no probs, we will get it sorted...They sent out another person who worked out what they did wrong and now they are charging me for both visits. In the end because i tried to hold them accountable for this poor service, they decided they no longer wanted me as a customer but had no problems charging my credit card for excessive amounts that were not approved. INSANE.
I've been dealing with this company for a number fo years and always impressed with the level of service. Recently our generator went out prior to a potential storm and even though I called in the evening someone arrived in minutes to address our issue. Highly recommend!
Deli
The best companies in the category 'Deli'