Toronto, Canada
3044 Bloor St W Suite 144
N/A
+16475476094
I chose Furnace Pro because off they were reefer by acquaintance of mine. The service I received was amazing and throughout the week Alan provided amazing service and helpful full advice until I could have my new Ductless heat pump and combi boiler installed. The installer were professional and I appreciated, They were on time and delivered what they said they would. Over & above service is what I received and I would definitely recommend this company .
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We have used furnace pro exclusively for 10 years and have recommended them to friends and neighbors. They recently removed our boiler and installed a Naviaen system. Communication with Alan is fast, honest and comprehensive. Installation was fast, clean
Absolutely terrible experience overall!!!!!! I felt the owner of the company tried to squeeze more money out of me because my furnace had broken down. I heard the owner become aggressive on a phone conversation which was on loudspeaker with the technician. They promised me a free thermostat for the awkward ordeal. They never brought it on the day of installation. Then they continuously pestered me about payment even though they gave me the wrong email address to etransfer the money to. I was collecting kids from school and feeding them dinner and the company was repeatedly harassing my phone(even though it was their fault for not giving me the correct email address to transfer to). Eventually sent them the money which autodeposited at 721pm. Never brought me the thermostat the next day(claim they did but I received zero calls or emails, even though they rang and emailed non stop the day before looking for money).I guess they got their money and didn’t care for the customer. Overall, not a smooth or an enjoyable experience. Zero customer care. Don’t recommend.
Furnace broke down this last week. Had four quotes for either variable fan motor repair or outright furnace replacement. Furnace Pro came in with a competitively priced option on the new furnace because they scoped the work correctly vs the other companies. Furnace Pro was able to provide costs for the repair and replacement. They also were able to provide next day service for either option. The decision to replace the furnace resulted in a new install. The crew that came to install was friendly, professional, clean and timely. Would recommend this company to my friends and family
Exceptional customer service from start to finish! The quote For my multi zone ductless heat pump and a combi boiler were timely and reasonable. All my questions were answered and the communication was excellent. The Installers arrived on time. They were friendly, professional and did quality work. Everyone went above and beyond to ensure we were happy with the final outcome. With financing through The Snap Financial the whole thing was seamless. Furnace Pro has a great team. I highly recommend them
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