Toronto, Canada
601 College St
N/A
+16473505559
Excellent customer service! The first wedding dress I tried on I fell in LOVE! I bought it the next day on my return appointment ! They carry international designers that are very elegant. Kennedy was very helpful and she only showed me dresses that fit in my budget which I really appreciate it! Very excited for my special day next year!
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Best bridal store in Toronto !! Great service, the store was very responsive to requests and accommodating to my needs! The have a great selection of dresses From different dishonest. I strongly recommend this store.
The seamstress did an amazing job changing the dress size from a 14 to a 4 with 6 days. Especially during the hectic month of Aug when there are like 6 brides doing fitting at the same time. She also drove in on an early Wednesday morning to do final touches. Thank you so very much to make it work for me!
I got my wedding dress back in Feb 2020 at their sister company tulle and posy in Markham. Due to covid, they had closed down the Markham location and I was then told to go to their main store Felichia bridal for the alteration and to pick up my dress. From alterations and the process of getting appointments made was stress free. In my invoice with the wedding dress, I had a 100 credit in purchasing accessories that was part of my negotiation back then. When I was finalizing the dress and made my payment. I asked about my credit and would like to just get an accessory with my dress. Hence the owner refused to accept the credit to me. The owner was not there yet I have been communicating with the staff there. They too was confused and sorry for me of why I couldn't get the credit since it was STATED on my invoice. The staff asked me to talk to the owner personally on the phone and I agreed. When they tried calling the owner, he REFUSED to talk to me. SERIOUSLY?! I was trying to be reasonable and asked what other ways can I get this credited, if not jewellery, maybe from my dress but the owner said no. Nothing. I understand it's 2 separate stores but it's the SAME owner.
I enjoyed our experience at Felichia very much! Kennedy is very professional, kind, and patient. She helped me pick my perfect dress!! The store owner Daniel is also very kind and helpful. The price of the dress is reasonable. Thank you Felichia team!
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