Toronto, Canada
539 Queens Quay W
N/A
+1 6475681190
I celebrated my sweet 16 with Escape To Yacht Charters and they did everything to make the night as special as it could be. There were loud speakers, friendly staff, and the yacht was EXTREMELY spacious with 4 floors including a top deck and an basement lounge. The boat took us around all the Toronto islands with a view that was unimaginable. Starting off with a magical sunset then finishing the party with Toronto's beautiful colourful skyline. It was a birthday my guest and I will never forget. I 100% recommend Escape TO Charters!
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Our Nonprofit Organization booked the Yacht for our Fundraiser Dinner Cruise for Saturday July 27, 2019. The Yacht was booked in December, 2018. I met with Captain Bob in January, 2019 to finalized the agreement and gave him a 1000.00 deposit. In our contract; 5:30pm boarding and return @ 9pm. He assured us that we can come anytime the day of the event to decorate and set up our food. In May 2019, we met with Captain Bob again to see the Yacht and he confirmed the time again. I continue to check in with Captain Bob every month and once a week as the event approaches. Two days before the event, I called captain Bob and he gave me the shock of my life. He said we can't take off the time anymore because he has another booking and I said you knew that we have sold tickets for this event. He didn't seem to care, so we have to called all our guests to change the time from 6pm to 4pm. He didn't even apologize. He was so rude and unprofessional. He is so fake and we will never use the company ever again. He was so greedy that he over booked. Never He is a fraudster.
We had so much fun on this sail boat. The staff were very friendly. The price was very cheap for a 5 star experience. Extremely knowledgeable person Captain Bob
Great vibes, friendly staff
Wonderful and memorable experience. Bob and staff were extremely professional and accommodating. Thank You So Much!
The boat tour was great! Amazing scenic views of Toronto. Staff were friendly once you got to know them, Liz was hilarious! She was the highlight of the night! Captain Bob is rough around the edges and has gone back and forth in the negotiation process of setting up this party.
Extremely rude staff ! “Captain Bob” is unprofessional and far from being a nice person. He confirmed the following: “The boat will stop somewhere at the lake and we will be able to jump to the water as swim” But as soon as we left the pier he said “no swimming today “ Reminded him about the confirmation email , but he didn’t care at all . There was a woman working on the “yacht “ That was so rud from the beginning and during the cruise she said “ I can be a bit*h if I want “ That’s not how you suppose to treat your customers that pay you not a small amount of money for 2 hours cruise! Will not be back and won’t recommend to others !
I was extremely impressed by the service of the crew, they were very accommodating and understanding even though our group was running late. I felt at home with the staff and each and every one of them made the experience so worthwhile. I would defiantly recommend this service to everyone and I'm defiantly coming back. Thank you Escape To!
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