Toronto, Canada
1176 St Clair Ave W
N/A
+1 4162422216
Toilets
Wheelchair-accessible toilet
TLDR; Very bad customer service! I've been in contact with this clinic since Jan 2020 about an allergy test referral - no correspondence since then after multiple follow ups. I went in with severe allergies in January 2020. I tried to do a walk in a couple times, but the clinic is always closed/ changing their hours. When I finally got in when they were open, I waited for over an hour for the doc to tell me that they are completely booked. Had to take time off for a 2nd day to come back. Waited for a very long time again to see doc while the appt was only about 10 mins long. He said he will send the allergy referral to another clinic and they will contact me in 1-3 months! Fast forward a couple months later, I have not heard anything from anyone and I called and left a voicemail for this clinic. No reply. I decided to leave it be due to covid. I started calling them again during the business hours on google / voicemail and literally noone picks up or returns calls. In the last two weeks, I have followed up 3 times, left 3 voicemails and cannot get a hold of them. I would literally just like my allergy referall that I booked 10 months ago! I'm not sure why you are in business if you cannot uphold your business hours or return calls after months? This walk in clinic is ridiculous and a waste of time!
like
Family and walk in doctors' office. Long wait but good doctors. They accept new patients, friendly staff.
they moved now to 1176 st. CLAIR AVE.\ ST.CLAIR/DUFFERIN\ inside blue sky pharmacy. to be honest the clinic and the pharmacy provided very nice,clean and fast service .i recommend it .
I’m not surprised this walk in clinic has such low ratings . My daughter, who is 9 months, family doctor wasn’t in the country . So I decided to try this place out. She had a fever and temperature was around 40 so I called and asked the wait time for a sick baby who probably needs medication for the cold immediately, they told me 5 hours . I then said her fever is pretty high I’m pretty sure no one would mind if a baby came first , that’s when one of the staffs decided to be extremely rude and said “you should take her to a hospital then , she might have a seizure” but I already called my doctor and he said to just do a check up hence why I even considered this place. When I went to a next walk in clinic who checked my daughter immediately and prescribed her medicine. I told them what the staff said , they were shocked , why would you try to scare a patient like that with her baby just so she doesn’t come to your clinic. They have lack of empathy and was laughing most of the time . Very unprofessional and I will not be going back there
It was close when my doctor had gone on holiday and had no follow-up arrangements for me.
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