Toronto, Canada
1344 Dundas St W
N/A
+14165168336
Horrible, hangs up on customers faces when there is no profit involved with phone calls, very unprofessional
like
Very rude and disrespectful. I called to get some information about travel while in Portugal. I already had my ticket booked as I secured a great deal. A gentleman asked me if my ticket was booked to which I replied yes. He immediately said we do not give advice over the phone and hung up without another word. Appalling behaviour. Worst customer service ever. If I could give no stars, I would.
When I called Dundas Travel and Tours, I was transferred to an agent named Juan. During our 3 min conversation, Juan found out I was not interested in the discounted airlines but preferred Air Canada or similar. He rudely told me to go elsewhere and hung up. I found this incredibly interesting and surprising. The quality of service in Toronto has a high degree of satisfaction. I haven’t experienced anything quite like this. Anyways, you can be assured my family and friends will go elsewhere. Ava
John was amazing and super helpful ! Thank you John
Fantastic ! John was very knowledgeable and helpful. Saved us a ton of money. Thanks John, see you soon.
Deli
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