Toronto, Canada
929 Mt Pleasant Rd
N/A
+1 4164821787
No clear communication—- The clean was Ok but I will not go back because - they promised to call with the price before starting work and did not - they promised to call with a completion date and did not - said they called me, but did not. Maybe he was confused? Not saying he lied but I for sure did not get a call. I brought in a specialty item (white canvas sneakers) to be cleaned. I told them that the sneakers weren’t that expensive and that I had a limit of what I would pay to have them cleaned. The proprietor said no problem and that he would call me next day to have them evaluated and would let me know the price before they began to work on the item. A week later I walk in and ask if they had any news for me. He said yes they had been started and the cost would be approximately 30 which was fine and within my budget. Two weeks without any calls or a date for when it would be completed I walk in to check up on my shoes. They had been ready for 10 days sitting there according to the tag. The guy says he called me to let me know that the shoes were ready , which I have absolutely no record of. My sneakers are still yellow ish.
like
Nice family run business. Took in a three piece suit, plus a shirt and tie to be cleaned, and was very satisfied with the cleaning. Although they said it would be ready by 5pm on the pickup day, I arrived at 6:30pm and they were unable to locate the shirt, which was a little unsettling. I came back the following day and they had it all ready to go, and did not have to wait around. Overall I found the service very thorough in the cleaning, but a little worrying for the timing. If you are in need of a quick clean this may not be the place for you.
I’ve been a customer for about ten years, but have watched quality plummet since the old owner (Jack) semi-retired. They effectively ruined six custom made dress shirts and refused to address the problem. Buyers beware! If you’re looking for quality, go somewhere else.
We have been customers for ever!
Fantastic with alterations and always friendly.
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