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Tom Lee Music Coquitlam

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Coquitlam, Canada

tomleemusic.ca
Musical instrument store· DJ supply store· Music school· Musical instrument rental service· Piano repair service· Piano tuning service· Guitar store· Music store· Musical instrument repair shop· Piano store

Tom Lee Music Coquitlam Reviews | Rating 4 out of 5 stars (5 reviews)

Tom Lee Music Coquitlam is located in Coquitlam, Canada on 2560 Barnet Hwy #116. Tom Lee Music Coquitlam is rated 4 out of 5 in the category musical instrument store in Canada.

Address

2560 Barnet Hwy #116

Phone

+1 6049418447

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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D

Daryl Bergmann

I will never go back to this location again. Staff are rude and abusive. Worth it to drive the extra distance to West Van instead, better atmosphere.

T

tin w.

Tom Lee Coquitlam has been around since I was a teenage and they have been supporting local musicians with great product selection and customer service. My review focuses mainly on my first piano purchase at the said location, and my encounter with Susan, who's help made my shopping experience extremely satisfied. I have been a guitarist for many years and I was in the market for a digital piano. The Yamaha CLP700 series is a very hot item during covid, not only did they come out only months ago but production has been rather slow due to the pandemic. There's a long waiting list (3 months) for one of these CLP7xx digital pianos. Tom Lee has always been a great place to shop pianos because of their vast showroom. Susan Xiao (piano product manager) showed us all the available models in the showroom and gave us sound advice on which to order according to our needs. We ordered ours in November 2020 and most models are still backordered. Susan was able to procure one for us and expedited our delivery. Her instruction on how to make payments were very clear and easy. She went the extra mile to arrange cost saving and hassle free warehouse pickup because we wanted it as soon as possible right after new year. Without her efforts we'd still be waiting and left unassisted like what we experienced with purchases from Amxzon. I'm just glad we bought it from Susan because she's very knowledgeable and resourceful. Overall we're very happy we bought our digital piano from Susan at Tom Lee Coquitlam. Nothing can replace good in-person customer service.

N

Navada tomlinson

Very great service from willy! Very helpful never pushy and never put me on hold. I most certainly will do business here again. Thank you willy!

B

Bardia Rezaei

Awesome store, Great staff will be back

G

Graham Hunter

I’m writing a congratulations letter today to Tom Lee Music. I would like to send out a huge thank-you to the staff and especially the manager of the Coquitlam Tom Lee Music location! Not only is everyone incredibly knowledgeable and friendly, but they’re customer service is impeccable! I thoroughly enjoy shopping at this location as I have always been met with the utmost professional care! I have often had multiple questions about all kinds of products and each and every-time the staff has gone out of their way to accommodate me in finding the answers to the problems I have had. Since I have been shopping at the Tom Lee Music Coquitlam location I have always been provided with the highest quality of service I have since come to expect. Not only has my musical and technical knowledge vastly improved but I now own a precious collection of beautiful instruments that I’m very proud of! Dallas and his team have always provided me with a wonderful and enjoyable Tom Lee Music shopping experience! It is always a pleasure to shop at this store. I feel customer service is very lacking these days and when I experience exceptional service I make it my duty to inform these companies and tell them that they’re staff is doing it right! For in my opinion this location solidifies the Tom Lee brand in the Coquitlam community and does exceptional work every single day! I will continue to shop at the Coquitlam Tom Lee Music location whenever I’m in town and I will not hesitate to endorse Tom Lee Music and its Coquitlam store location as the go to place for all your musical needs! Sincerely, Mr. G. Hunter

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