Richmond Hill, Canada
9350 Yonge St Hillcrest Mall,Unit C012B
N/A
+19055080904
Willy was amazing when I went in for a suit. I went in needing an emergency suit the same day. Because of my height I expected the worse. But when I went there Willy helped me with everything I needed and more. All I had to say was that I needed a black suit and what occasion it was for. He helped me perfectly. I got what I wanted and thanks to Willy I got what I needed as well. I called beforehand needing to know if they can get me a suit on time and I talked to Dano. He was professional and thought of every scenario on what to do if they didn't have my size in stock. He told me we will figure something out and we did. I am very grateful for both their help! I will be coming back as a regular from now on. Thank you so much!
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Store was clean and had good sales signage all around. Sale items were very good but regular price items were expensive. Gentleman who greeted me was polite but followed me around the store too much which made me a little uncomfortable and he kept approaching me to tell me about sale items even though I told him I was just browsing. Overall it was a good experience but not sure if I would go back there again since they are a bit annoying following you in the store.
Good service. Always helpful in suggestions on what to buy. Helped me since the brginning and to the checkout.
Find Dano in there... He will tell you what you need to hear about your style. (Not what you like to hear) great professional customer service.. This is one of the few stores that i like to shop just make sure you go there during their special sales kind od pricy. GLTA
Me and my wife went to this store to do some winter shopping. There was only one sales person who was a little older in age. His body language towards us since we are south Asian was extremely rude. If he was looking down upon me and my wife. Watching us like we will steal something. I do not approuve such treatment he was a white male showing a very typical behaviour. I just felt a prisoner in the shop. Although I really wanted to shop there I left the store with in 5 mins. Suggestion for the owner have more diverse staff. I ll never go back there again.
Went to do a simple exchange for two shirts I received as a gift. I needed a larger size. I had the receipt, tags and everything. Person who was working there told me he was unable to do it and I had to go to Brampton (where it was purchased) to do the exchange when I live in Richmond Hill. I’m pretty sure I can do exchanges at any store. Was a major inconvenience
If you were planning on buying a suit from anywhere else in the mall, do yourself a favour and just go here instead. The selection is vast and the service is phenomenal. The prices are higher than say, The Bay, but these are premium garments. It's well worth it.
I walked in with a suit I had purchased from a different location that I wasn't entirely happy with, and wanted an exchange for something else. Samar was extremely accommodating and made great efforts to make sure I was pleased with my end purchase. Even though she was the only person working in the store at the time, she was very attentive. Thank you again!
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