St. Catharines, Canada
221 Glendale Ave #39A
N/A
+19056881752
Only place I but dress shirts now. I have a longer then average torso and no dress shirts have ever been long enough until now. They have shirts that stay tucked. The last button on the shirts is in my pants not at my belly button. Staff are great at helping locate options and help pick out matching ties
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Horrible service and laugh in my face.. I went in because I found out last minute that I had a wedding to attend. When I first walked in there were three people there. I thought one worked there and the other two were customer but apparently they all worked there and no one bothered to greet me until I walked to the cash to ask them a question. I asked if I could rent a tux for the following week and the man laughed and told me that they usually need a months notice... When I said it was an emergency and to double check, he asked his co-workers who were directly beside him the entire time and they proceeded to laugh in my face only to tell me it was impossible. Regardless of if they could have done anything or not, if you're in customer service you should not laugh at people's requests especially if they're in immediate need. Very rude and I will never buy anything from there. Luckily there was a place 5 minutes away that was professional and will have a tux tailored to my size ready for me THREE DAYS AFTER I REQUESTED IT. Who ever was working June 10th, 2019 did a great job of making sure I never come back.
I rented a suit as part of a wedding party. I went in to get measured and then a few weeks later I went in to try it on. Nothing fit properly, and I was treated like a crazy person for questioning the fact that they had sent me a shirt that was at minimum 2 sizes too big. The woman working claimed that the shirt I had was the closest they could get. Surely in 2019 a company can accommodate getting a slim fit dress shirt. My options now are to take part in a wedding in which I look like a kid who is wearing his fathers suit, or wear my own dress shirt that is as close as possible. Perhaps the most annoying part was when the groom went in a few days later and the woman said to him “your one friend is a little particular”. Yes, if wanting a shirt that in some way resembles fitting makes me particular, than I am particular. I can not stress enough that if you’re ever getting married, do NOT rent a suit/tux from this place. They won’t fit, and you’ll be treated poorly.
I ordered a couple suits online a couple months ago as there was a decent sale and free shipping. I had bought suits previously from tiptop, so I knew the quality and size and fit. When I received the two suits, the one suit did not have the pants included. I inquired through email what the problem was, and was told that they were low on stock and having trouble finding them, they would be sent out when located. After a couple weeks I kept getting emails that I forgot something in my cart. More emails back-and-forth I was being told that the pants were no longer available and they were working on taking them down off of the website. Another couple weeks and many emails saying that I “forgot” something in my cart, I finally just clicked to confirm or whatever and complete the order in my cart that wasn’t sent to me, and I got the missing pants a few days later. But now I was charged twice as much even though they apparently “were no longer available“...somehow I got them. But because the jacket was sent separately and then the pants sent separately, I didn’t get the proper suit hanger with that suit, and it took probably another two weeks and probably 4 emails before I got a partial refund on the pair of pants that were “not available” that I received. I was just about to reverse the charges on my credit card when that partial refund was issued. What a terrible experience being lied to and jerked around, and in the end, after a month and a half long ordeal, didn’t even end up with an apology or some monetary incentive to try and keep me as a customer in the future. Don’t even have a hanger for the suit.
Rented a suit for a a friends wedding. The staff was super helpful and friendly. They took the time to fit the suit to me. Great place thank you so much.
Deli
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