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Canada Post

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Thornhill, Canada

canadapost.ca
Post office· Courier service· Mailing service· Money transfer service· Shipping service· Mailbox rental service· Money order service· Packaging supply store

Canada Post Reviews | Rating 1,8 out of 5 stars (8 reviews)

Canada Post is located in Thornhill, Canada on 1 Promenade Cir Promenade PO/Rexall Drugstore #0117 183-1, 1 Promenade Cir. Canada Post is rated 1.8 out of 5 in the category post office in Canada.

Address

1 Promenade Cir Promenade PO/Rexall Drugstore #0117 183-1, 1 Promenade Cir

Best known for
Fresh Sushi
Biggest weakness
Inconsistent service
Most praised
Value for Money
Recommended for
Families, Sushi lovers
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Sam K

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Like other on this review page I wish I could give 0 stars. Worst customer service ever. On a Friday afternoon, my elderly mother wanted to send a letter to get to its destination following the weekend. She had options. UPS closeby or the post office. She tried canada post first. After being guaranteed by 2 ladies the letter would arrive by the following Monday, they charged her 27 and took the parcel. Now my mom did not need to make the second trip to ups. Fast forward to Monday. Parcel just left the post office and when my mom wanted clarification on the "guarantee" she recieved we were told "canada post does not give guarantees". TLDR 1. Canada post is in shambles already, but add a layer of rude, manipulative customer service. 2. 27 DOLLARS(!!!!!!?!?!?!) for letter that didn't make the arrival time(monday) set by the tracker. 3. My wonderful, trusting and gentle mother feels like she's been had. On her pension 30 is a lot of money and they just laughed off like it was her fault for choosing canada post. GO TO UPS AND PLEASE SAVE YOURSELF THE MONEY AND ANY HASSLE.

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Jihye Moon

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I wish I could give 0 star. The worst customer service. I was literally yelled at because I could not remove the previous label from my package even though I already explained I could not remove it as it was glued to the package. I asked the lady if she can cross it out. She did not listen and yelled at me. Extremely rude. Unbelievable. Customers should never be treated like this.

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Tinisha A-L

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Would give 0 but that's not an option

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alla Bokovaya

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I had a very pleasant experience today in this post office, although I failed to receive my parcel. The staff member checked and double checked my order and tracking number several times.And as it was not in there system yet, she very patiently explained to me why it is not there and what I should do to finally get it. This is what customer service should be like!

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Andrew Lee

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Update your times on here, I understand its a pandemic going on but other businesses have followed suit. Its a waste of time for ppl to drive there only to find out your hours aren't in line with what the site says.

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ASMR 0.5mlのINK (Bell)

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It was only 8:30 and they were closed. It supposed to be closed at 9, and now my parcel which is my wife’s birthday present is gonna be returning to my home country.. Even one star isn’t worse. Horrible.

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claire wang

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Horrible customer service!! The Korean lady was not listening to me at all!! She didn’t not help me and asked me to leave when I have not finished my transaction yet! Worst experience ever!! I wanted to talked to her supervisor she told me “no supervisor here”. I would not recommend the service at all! Shame on you Canada Post!!!

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Li Wu

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Cant find this one. even in the mall’s map

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