Mississauga, Canada
33 City Centre Dr #142
N/A
+19058979860
These guys are absolute lifesavers! I damaged my laptop keyboard in such a way that required the replacement of the entire keyboard. They were able to diagnose and complete repairs in roughly three days time...all while I was able to keep the laptop for use while waiting for parts! Yes, it was a little pricier than was listed on their website but their speed and professionalism was more than worth it. I'll admit to being nervous handing my laptop over to them for repairs based on some previous Google reviews, but fear not! These guys are awesome and I question the validity of a lot of the negativity in their reviews.
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***AVOID*** THE LONG & SHORT OF IT: they use extremely low-grade glue to repair your device. The glue expands and separates inside your device and will eventually destroy it. MY PHONE ENDED UP WORSE THAN BEFORE I GAVE IT TO THEM TO REPAIR. SEE PICTURES. Dropped my phone and all I needed was a basic screen repair. The job cost 400 and I got it back the next day. Problem is, when I got my phone back, the home screen button was no longer flush. It was completely raised and crooked. (See pic). Brought it back for a second \diagnostic\, they epaired\ the damage THEY did, but my phone was never the same. Mind you, there was never an issue with my home button in the first place. The home button was still not flush like it used to be, but NOW my phone battery was draining insanely fast and it started shutting off and then rebooting into backup mode when I'd open up any app. After a couple months of tolerating this erratic behaviour, I finally took my phone out of the protective case after noticing a crack in the corner. To my utter surprise, the glue had completely expanded causing my phone's layers to burst at the seams and the corner to crack. SEE PICTURES. MY PHONE IS AS GOOD AS DEAD. As of now, my experience with TechKnow ended with them demanding I bring my phone in for an unnecessary third \diagnostic\ and then hanging up on me when I told them I want to send pictures before I waste my time coming in again. From my experience, they are NOT QUALIFIED to repair anything. ***STAY AWAY***
I had a great experience. I had a pair of broken headphones. They quickly assessed the problem, told me how much it would cost to fix, and then fixed it all in one day. I found the price incredibly reasonable. For the time being, my headphones are working great and the repairs come with a warranty. I know others have had bad experiences based on these ratings, but mine was incredibly positive. I’ve gone to many other repair shops and this was by far the best.
Several months ago I came here to have a tablet fixed as it was not turning on. After a month they called me in saying they could fix it for an additional repair fee of 2000 CAD after a 90CAD diagnostic l which was almost double what I had paid the tablet for. Effectively robbing me of my tablet, at the same time my other laptop had water damage and they claimed to have fixed it but when I opened the laptop up myself they didnt even bother replacing the keyboard or cleaning out any of the water which left stains on underneath the keyboard then charged me 200 CAD. Do not come here, not even to purchase peripherals. They will charge you for an extremely low grade \service\, then say you cannot have it fixed no matter who else you go to. Pro tip: I went to another Electronics store and they fixed my laptop water damage for a quarter of a price I paid this shop that scams you.
DO NOT EVER GO HERE TO GET YOU DEVICES REPAIRED!! There's an old guy (presumably the owner) that is very rude and abrupt with customers. I brought a table there to be repaired and I wold to expect an email the following day about the status of the device. About 4pm the following day I called, because I didn't receive that email/text, to follow up on the status of my device. The guy proceeded to be rude on the phone asking me about why I'm calling and if I didn't receive an email I should not call. He also told me that I should check my service provider if it is that I'm not receiving emails or text. At this point I was very confused as to why this guy is so rude. Anyway, he told me to come in an HR for the device and when I arrived at the store I was expressing disappointment at the service I recieved. I told him I was going to leave a Google review for him and his reply was he is not afraid of whatever I have to say on Google. It was the most horrible service I recieved in all my life. He literally had zero concern for customer service. If you know what I know and want to maintain your peaceful day, kindly take your device elsewhere. Take my experienced advice!
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