Mississauga, Canada
5985 Rodeo Dr
N/A
+19058906200
Two weeks ago our hot tub was delivered and the service from start to end has been nothing but exceptional. Mike has been so responsive even on the weekends. The delivery was great and the guys even provided tips for filling and maintaining our investment. We use it almost everyday and have no complaints whatsoever. I would highly recommend Sundance Spas to anyone wanting to invest in a hot tub for their home.
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My husband and I went to a few spa stores just to "look" as we were unsure if we wanted a hot tub or not. It so happened that Sundance Spa was our last store to visit. We met Brian and we automatically got sold in. He was so friendly and informative. When you ask a question, not only will you get an answer but more! As a first time tub buyer, we are extremely happy with our hot tub. The price was just right with everything that is included with it. Delivery was a few weeks earlier which was a bonus to this dragging year we've been having. Brian even came to our house to give us a tour and answered all of our questions and inquiries. To tell you the truth, hot tubs are a must! THE best investment we've made this year.
Went in to check out hot tubs back in September 2020 in the middle of the pandemic. Had a flawless experience and signed up right there and then. Sue helped a lot by explaining what its like to own a tub and what we should be looking for. Finally got out tub and we're happy about our decision. Only watch-out is to make sure that check if they are coordinating all the parties involved when the tub get installed. In our case, they forgot to let the electrical team know that we were having our tub installed on a certain date so we had to wait for a couple of days before being able to use our tub.
From shopping, purchase, delivery it was a great experience. We did have issues with the spa the service was impeccable. It was dealt in prompt manner, impressive.
After a lot of research and shopping around Sundance Spas offered the best value for my money. But equally important was that I received some of the absolute best customer service I’ve ever encountered. The knowledge and insight into helping me pick the perfect hot tub for us made our experience fun & exciting. The communication has been second to none. Even days after having the hot tub was installed our salesman Brian has been very helpful & supportive and always responds quickly. I could not be happier with my choice to buy my hot tub from Sundance. The delivery team was also professional and helpful! I highly recommend them to anyone, including friends & family, looking for a hot tub.
Possibly the best customer service I’ve ever received across all sectors. Always there to help before, during, and after the delivery of our hot tub. The quality of products is top notch as well. We couldn’t be happier with our entire experience with Sundance Mississauga. I did my research and went to some competitor’s stores before making the choice to go with Sundance. If you’re looking for a hot tub you will end up happy in every possible way if you go with Sundance!
We have had a great experience with the Mississauga location. I have always received excellent, honest advice from the staff. They don’t try to up-sell and I value that very much. Especially during the early stages of getting used to a hot tub. They wrote/printed off steps for me to balance my hot tub. I really appreciate it. Thank you.
We visited Sundance Spa in Mississauga and met Jason! He was kind, thorough and extremely knowledgeable and patient. He took his time to explain all the different spa options. Our intent was only to visit the store and get some options......well we bought right then and there! Our entire experience was seamless from the start to finish. I must say we contacted the Vaughan store on many occasions after the spa arrived and Steven was equally amazing and supportive. Thank you Sundance!
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