Cold Lake, Canada
6503 51 St
N/A
+18447630636
The replacement unit. Was no problems.
like
Not enough knowledge about all the products in store. They should have to do training for costumer service skills, and on their products they have in store. For example Cameras, not one staff member has the knowledge about the functions, pixels, etc... most don't even know how to use the more upscale cameras properly. They try to sell you on the most expensive product, when they have products that are of same quality for prices that are much more relatable to someone's budget. When ordering online to the location they tell you it will be in within a week, but expect delays as you won't receive your product for probably 2 to 3 weeks. Worth taking the drive to st. Paul. The staff is knowledgeable, and have better costumer service skills.
Was in today buying a new camera, staff had zero knowledge about product and made no effort to help. Told me what they thought I wanted to hear to make the sale. Lucky for them they were the only place in town selling cameras.
Great service! Love how they sell Bell mobility and Virgin Mobile only, (they don't have to remember multiple plans from several different companies like Best Buy and Walmart) and are open 7 days a week so if I ever need to upgrade my phone or my wives phone on Bell I don't have to wait until the weekend is over. Once a month just to see what's new for gadgets and what not, I grab my pre-paid minutes for my daughters virgin mobile so she can set them up herself when I get home. They boys in there know what's up and I give it to them they know everything they have in that store many of times I've gone in cut to the chace say "hey you got this?" They can tell you yes or no and if there uncertain they'll see if I can order from there online store and I love that cause then I can do it in the comfort of my own home (so I can do a little extra shopping on the side for myself ) and I always send it there for FREE SHIPPING! Great staff, great place 5 out of 5!
Great service, knowledgeable staff. I did appreciate their easy return policy.
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Deli
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