Edmonton, Canada
14664 134 Ave NW
N/A
+17804880626
Excellent products, prices and customer service. The staff were very friendly and accommodating to my needs and were able to provide amazing service to help me find the products I wanted! Will be a returning customer and I highly recommend!
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Look at the picture,This is what they sell like leather ,90% vinyl and 10% cotton,they will lie to you that is a mix of leather and they don't take returns,in the best case scenario they will try to offer you to take it back for a 30% stocking fee, even if they are the one who are at fault.The blame it on the manufacturer ,salesman and everybody else and try to convince you that VINYL is GENUINE LEATHER!! Avoid this store if you don't want to get ripped off!!
Excellent sales staff... crazy good pricing... and Wendy is the bomb!!! Had an issue during delivery and Wendy made everything all good!! The furniture is also beautiful! Don't regret buying from there for a second and will definitely go there in the future!!!
The sales people are more interested in making a dollar, that they will say anything. I bought two sets of a sectional that were supposed to be interchangeable and with the ability to latch together, and when I set them up I can at most put two pieces together. I was told by the salesman that for two dollars at Home Depot, I could pick up clips to join them. I would highly recommend going anywhere else.
Had a great experience. The prices were very reasonable and great quality. The best part was the staff, they were very helpful and did not push anything on you. Overall I would recommend anyone looking for furniture to buy from here.
I have to say I'm so shocked at the service we received at The Furniture Warehouse. I have dealt with other big name stores who I will not mention. We left those stores feeling very frustrated and unsatisfied! I will refer The Furniture Warehouse to everyone I know! They are amazing. Emerson, Kal, and most of all my favorite Wendy. The pricing, quality and service is the best I have ever experienced in Furniture shopping, which I no longer hate doing, thanks to them. When you walk in your not swamped by sales people. Selection is fantastic and promises are kept. If you are looking at purchasing furniture and you don't stop by and visit these folks you are throwing away a lot of money and time. Trust me!!! GO TO THE FURNITURE WAREHOUSE..
We were in the market to buy a new bedroom set for our spare bedroom in our new house. it was a bit of a time issue as my spouses father was coming to stay with us. The sales manager assured us that he could have it by the time we required it. well long storey short they could not provide by the time required and called us to tell us. so now we are 3 days shorter to when we need it. We went out to cancel the order as we needed to go somewhere else to see if we could get it in the time that we needed it. We got there and they said oh we can't cancel the order as the manager isn't here you will need to come back Sunday another 3 days later. so we left there and went to another furniture store and we were able to get wheat we required so that her father could have a place to sleep. then their manager calls and says that he is charging us a 30% restocking fee for canceling the order even though we canceled because they could not provide for when they said they could. they had their head office call me and even after explaining to the head office that the only reason we entered into that purchase is because the sales manager assured us that he would have the items by the time we needed it. Never once did they mention a restocking fee if they could not provide the services they had told us they could. well even the head office F'd us off and told us well you can cancel but you will have to pay the fee. This company is a scam and they are nothing but liars and cheats I would highly suggest going anywhere else other then there. They have made this such a difficult time and don't care at all about the customers that they are screwing during all of this.
This store is truly unreal. My husband and I went into this store, I was very pregnant. We explained we were looking for a leather ottoman for our new home, and that we wouldn't be using it until our renovations were finished. The sales man sold us a beautiful ottoman. It was on back order which was fine with us, because we were moving into our new home and having a baby and renovating. After months and months of waiting, I picked the ottoman up. We brought it home and put it into the garage as we were still renovating. Last night we finally decided to unwrap the ottoman that we have waited so long to use, and low and behold come to see that the ottoman is used, and has a hole in it. We have witnesses that were here when we unpacked the box that was still taped from the store, and photos. The receipt and this company said "too bad". I really feel they took ful advantage of us not opening it straight away and sold us a returned item or floor model. I'm pretty pissed, but happy that we will no longer be purchasing our new dinning set from Thai store and will be going elsewhere. Unreal. Terrible customer service as well. Funny part of the whole thing is they called me a few months ago saying my ottoman was ready, I was kind enough to be honest and tell them I had already picked mine up months ago. I should have lied, and maybe got my ottoman twice, one of the two might have been new. Will never shop here or recommend this store to anyone.
Deli
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