Ottawa, Canada
1200 Wellington St. W
$$
+1 6137219062
N/A
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingTakeaway
No wheelchair-accessible car park
The presentation of the cake was artistically done well, but the cake itself was a big disappoint. The ‘Black Magic ‘ Cake was advertised to be a moist chocolate cake. It was maybe moist by the icing, but was dry for a supposed moist cake. The fudge icing was a generic frosting that you could probably buy at store. This was not a magical experience.
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Phenomenal service and great attention to detail! The store personnel was really accomodating and the ambience of the store is comforting. I bought this cake for my boyfriend and it turned out amazing! P.S. We kept the Giraffe as a souvenir
Amazing customer service! I ordered a cake for a special anniversary and it turned out so beautiful and very delicious. Gorgeous work done on the cake, and it was packaged in a very secure box. Will definitely be ordering from here again. Very happy with this cake!
Amazing cakes & customer service!! :-) From the very first email I sent Nadine, to picking up the cake, she was wonderful to deal with. I had a few ideas for the cake and she helped me narrow them down to something that would fit in my budget. She also accommodated the specific flavours I had asked for. When we picked up the cake, my husband and I were blown away! It was so perfectly decorated and exactly what we had asked for...but even better! All of our guests commented on how beautiful it was. And it tasted as good as it looked! We would definitely recommend Nadine and her team at The Cake Shop and will be buying from them again. Love supporting local businesses like this who are obviously very passionate about what they do :-)
My partner bought a red velvet cake for my birthday from here, and I don't think we'll be ordering from here again. I love red velvet cake, or any cake with cream cheese icing for that matter. This icing did not contain any cream cheese, it was just sugary and tasteless. The cake itself seemed decent, but all the icing just took over the flavour. Very disappointed, ended up ordering a cake from somewhere else.
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