The Cabinet Connection

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Ottawa, Canada

thecabinetconnection.ca
Kitchen remodeler· Bathroom remodeler· Kitchen furniture store· Retail· Bathroom supply store· Kitchen supply store

The Cabinet Connection Reviews | Rating 4.3 out of 5 stars (5 reviews)

The Cabinet Connection is located in Ottawa, Canada on 1523 Laperriere Ave #4. The Cabinet Connection is rated 4.3 out of 5 in the category kitchen remodeler in Canada. Who is The Cabinet Connection? We are cabinet design and renovation professionals, committed to providing the absolute best service possible to our clients. We work to assist our customers with whatever their needs are. We believe it is up to us to work to suit our clients; it is not up to our customers to adapt to how we operate. At the end of the day, we are people just like you - looking to get a project done well, and for a reasonable price. We feel there is a real and distinct need for qualified and experienced people offering products and services to the cabinet marketplace in a simple and professional manner. Have you ever tried to get a small job like a powder room or laundry done and found it difficult to find someone to help you? Have you been intimidated by fancy showrooms more interested in how much you want to spend than what you’re looking to do? Are you unsure of the level of service and quality you find in big box stores? We can help. We provide all levels of design services to assist you in planning your project, no matter how big or small. We can provide quality cabinetry to suit every style, function and budget. We focus on helping find the right products to suit your needs, with a particular emphasis on value. We can connect you to the professionals you need to complete your project. Chances are, no matter what you are looking to do, we’ve done it. You need it? We do that. We are: The Cabinet Connection

Address

1523 Laperriere Ave #4

Phone

+1 6137594999

Company size

1-10 employees

Headquarters

Ottawa, Ontario

Founded

2012

Service options

Online estimatesDeliveryIn-store shoppingOn-site services not available

Open hours

Sun
Closed
Mon
9AM–5PM
Tue
9AM–5PM
Wed
9AM–5PM
Thu
9AM–5PM
Fri
9AM–5PM
Sat
10AM–4PM

...
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M

marufur rahman

Great!!! Sara is the best kitchen consultant there is! She is attentive, flexible, hard working, patient (I am running out of adjective s here as you can see) and most importantly will go above and beyond to fulfill customers desire. Absolutely happy with the service!!

R

Rosanna Jager

Steve took our very dated small galley kitchen and transformed it into a super functional amazing workplace. Every square inch of space was incorporated into the design and we are thoroughly pleased with the results. Can't recommend this talent enough!

C

Curtis

Very helpful with explaining things we didn't understand. They are very lenient unlike other places we've been to.

A

Amaan Bashir

Countless delays, revocation of a promised refund, terrible management - that summarizes my experience with TCC. TCC took 12 months to finish a relatively simple kitchen that was due to take 2 months. All along the way, there were numerous errors with ordering and delivering completely incorrect products, issues with scheduling, and some issues with installation. Some of the same errors were repeated multiple times. Granted, 3 months of delay were due to COVID; however, it still took 7 attempts to get it right, each time accompanied with a \commitment\ to fix the issue for the next time. We ordered in October 2019 for a Dec 2019 install. They finally completed the project on October 30 2020. Aside from the owners, you'll meet some of the nicest front-line crew at TCC. I don't have any qualms with their politeness or desire to do a good job. The issue is that there is a level of incompetence right from the top, with owners Carlos Craston and Steve Corbell. They even recognized issues in January 2020 and offered compensation for my troubles, only to reverse that position, withdraw their offer for compensation, and suggest that *they* should be compensated for needing to reorder parts (due to their own errors). Their own deliverers and installers felt the need to apologize to us repeatedly for what we were going through, ultimately showing more remorse than we saw from the owners. The cabinets they provide are beautiful. The service, specifically their follow-through, is terrible. Do yourself a favour and order your cabinets from another provider. There are other companies in Ottawa that will provide the same product. TCC was the sole reason why the completion of our reno was delayed.

M

Mohammad Abdul Razak

Natasha was professional and experience. She explained the process and answered our questions. Hopefully we can do the work with them.