Port Perry, Canada
239 Queen St
N/A
+19059822001
Hi, We purchased a love chair from Taylor and co. recently and were very happy with the chair and price. However after having the chair in our home for a couple of days we started to notice a terrible smell and realized it was a seat cushion. When we turned the cushion over we noticed a yellow stain and the distinct odor of cat spray/urine. When we returned to the store and spoke to the staff they were very rude and refused to believe what had happened. And in the end said "We are not responsible for your pets problems" I was shocked at this and informed him that we did not have pets! to which he replied "if you change your mind about your purchase you cant just pee on it and then return it". My entire family is completely outraged by there behavior, needless to say we will never shop there again.
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We bought a chair from Evan Taylor recently. When we arrived home and were unloading it from the trailer we rented the leg fell off in my hand. It was quite obvious that it had broken in the past and had been glued back on, there was white glue inside where it had broken off. When we returned the following Monday we were told "all sales are final" and he implied that we broke it over the weekend and made offensive comments about my wife's weight. We reported this business to the better business bureau, and don't recommend dealing with these people.
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