North York, Canada
850 Magnetic Dr
N/A
+18887178453
What a great experience. Dealing with Vlad from Talissa Decor was a wonderful experience from start to finish. Vlad was knowledgeable and patient. He went out of his way to make sure our project went without a hitch. He really seemed to care about his customer. His priced was also very reasonable. We purchased faux beams from him. We are thrilled with the results. I very highly recommend Talissa Decor to anyone who wants to spruce up their walls or ceilings.
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Talissa Decor has been fantastic when it came to the customer service! 5 stars! Some of the tin tiles were broken. They replaced them without any cost. They delivered the replacement tiles to our place without any delivery charge. Vladimir gave us instructions how the tiles should be installed. Fantastic work ethic and wonderful service!
We bought a Church that has been converted to a home but has been very neglected. Popcorn ceilings and one that is really rough so we checked for alternatives and found this great site. We though the tiles looked good emailed ordered and they were shipped with no hassles. Well I have just started to put them up and Wow! Deal with confidence from this company.
Love our beams and used the left over pieces as a shelf and a long beam in upper bedroom
We purchased 150 sq ft of RM-24 ceiling tiles from Talissa Decor on Nov 5, 2018. They arrived on time and were wrapped tightly to protect the corners. Upon opening the packages we found the edges to be perforated so before the install our contractor used a light sanding block to smooth them. Our contractor was about 1/3 the way through our ceiling install when the seams did not match up. We looked at the remaining tiles and found they were NOT 19 5/8\ x 19 5/8\ squares. I had sizes as small as 19 3/8\ on up to 19 3/4\. It was a nightmare. We had to remove half of what was installed and trim the tiles to make this work. It was like putting together a puzzle. It added a full day of labor and a 2nd guy to my project. I rated it a 3 and not a 1, only because when I called Talissa and spoke with Irene and Vlad, they were surprised by what I was sharing with them and wanted to make this right. I sent them photos to validate what I was seeing. In turn, at no charge, they replaced 24 of the tiles and shipped them right away. There responsiveness was appreciated. They did state they had a sizing problem with another tile but not RM-24. I have attached photos of our finished ceiling and of a miss-sized tile. The ceiling is not perfect like the video or install instructions show. We added oak crown molding and not the polystyrene that Talissa sells. We extended the ceiling tiles all the way so the crown goes over them. We also painted our tiles a ceiling flat white. I hope this review saves someone from having to experience the headache we went through. Thank you!
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