Sydney, Canada
235 Vulcan Ave
N/A
+19025951555
Customer service was amazing! She helped us find a bed super quick! And delivery is fast, quick and easy. I highly recommend coming here if you want some good deals on furniture.
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my experience was misleading they truly do not mean same day delivery which is something they highly advertise which is to my knowledge against some law not criminal but when it comes to advertising it does break laws. Further their website clearly states they take all forms of payment. as well they clearly mention if you ask them you are unable to pay for your items or make any payments at the door. but you can only pay cash only to the delivery with no other payment options with is clearly misleading and against advertising practices in Canada.
I bought furniture in August, got the kitchen table and it was damaged. Manager was rude and tried to blame me saying it didn't go out the door that way. Than said she would order a new one and it would be here within a couple weeks. Never got a call, emailed costumer service and it magically showed up 2 days later. When a employee called me she was didn't even offer an apology after waiting 6 months. I will never be returning again and will be sure to let my friends and family know to stay clear of such a poorly ran business
Amazing customer service very helpful staff
Great prices friendly helpfull staff
Very informative and helpful staff. Was helped by two lovely ladies (I believe their names were Ashley and Jess). Answered every question I had and kept things casual. I haven't bought much furniture and they made it as easy as possible for me.
The staff at Surplus are amazing! Efficient, thorough, knowledgeable and fun. I went to purchase a new bed and was in awe of all the options. The salesperson patiently explained each options and encouraged us to try them all until we found one that was just right for us. They even threw in a new sheet set!
The employees were fantastic. The ladies were very knowledgeable, attentive, helpful and super friendly.
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