Surrey, Canada
15531 24 Ave Unit 25
N/A
+1 6045420790
Kerbside pickupDeliveryIn-store pick-up
Wheelchair-accessible car park
Great customer service, inventory and fair prices (and sales). I suggest to sign up with their Porters program, worth while getting the tutorial from their staff. Great place to get in on various brands pre orders too. I've been a regular for several years, you can shop with confidence with PWRS.
like
I like the selection and the pricing is fair but one time i went in to get a cn rail gp40-2w and that weekend when i went to buy it. I got there and the owner dan was on the phone and i asked where the locomotive was and he got mad at me for not ordering it off the web site. The web site is to complicated at least for me. Im only 15 years old i didint know i had to order it off the website to have it ready this was the first time using the site its to complicated for somebody like me to use so. Stores good Lacked good service that day 30 % chance of returning
Too often over the years I've attempted to order something which they show as being in stock but it turns out it isn't. The worst thing is they never seem to remove the item from their available list of products they come up all the time, especially when they have sales. I figured I might give them a second chance recently only to find the situation hasn't changed one bit. There were multiple listings for a product on their website (not shown as sold out like they do), I placed my order and they accepted all my credit card information and it wasn't until I executed the order that I received a message that the product was out of stock. Can't wait to see if they charge the credit card in the end and then say I can only have store credit for money I've been charged. Talk to modelers at shows (post covid) to get a true sense of what you'll deal with when dealing with them. Their response to this review was comical. I know how to use their website, it's not hard. It certainly allowed me to make a purchase for a product that wasn't available.
Put my first ever order from them and had a delightful experience from the employees, they were very helpful in locating what I needed. Hannah is very friendly and talkative (in a good way) and showed me how to use my account there and how to fully use the search engine. Great prices great services highly recommended!!!!
Great stock and prices
Deli
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