Surrey, Canada
9688 137a St
N/A
+1 6043317288
They tried to kick my father out of the hospice here in 2018 because he wasn't dying fast enough, we also found bugs in his bed and just the overall lack of cleanliness of the place and professionalism from all the staff was terrible. I submitted a complaint to Fraser health but they of course found no wrong doing in any of their actions... Hopefully its better now
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My mum was admitted to long term care at Laurel Place. Staff were especially helpful. Our family is very pleased.
I cannot explain how disappointed i am based on the service here. They didn't treat patient right. A patient I know was having a hard time, AND all she asked for was help. Care aids and nurses are supposed to ensure that your health and safety is fully taken care of. But what's REALLY funny is the fact that a patient here who's asking for help doesn't actually get that, and in return gets a response that just leaves the patient hanging like? They're getting paid extra to do what?
My grandfather was treated horrible here, they wouldn’t allow anyone to visit and kept giving us the run around. Straight money hungry place! They waited until the end of the month to send my dying grandfather to the hospital so they could switch the bed out for someone else paying immediately instead of rushing him to the hospital. Now we are unsure he will make it
Rehab staff wonderful, most care aids and nurses were the most unfriendly people I’ve ever met. Witnessed things here that give me nightmares, truly... I am afraid to age and get old because of the treatment here. Look elsewhere if at all possible. Although, they did have some nice people... a couple of rehab staff and a very caring and thoughtful SLP.
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