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Fido

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Surrey, Canada

fido.ca
Cell phone store· Internet service provider· Electronic parts supplier

Fido Reviews | Rating 3 out of 5 stars (8 reviews)

Fido is located in Surrey, Canada on 10355 152 St #2542. Fido is rated 3 out of 5 in the category cell phone store in Canada.

Address

10355 152 St #2542

Phone

+1 6045857390

Service options

In-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
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S

Simon Luke

Judy the store manager is very helpful and Knowledgeable. She's got a lot of experience in the industry. The customer service on their 611 phone line is terrible. Couldn't connect or get help from a person. I'm glad I came into their store. They're a corporate store so they were better than most dealers

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Qays Malla

Thank you Jaz for the good service

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Kadija Sbaiti

Chelsea helped me out and I’m with Rogers but the service was honestly so simple and good from her that I’m switching over to Fido. Great at her job promote this girl.

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Ajai Kumar

Arvind was very helpful in providing me with the best plan and instead of buying one phone I bought 2 and a tablet . Thank you very helpful and knowledgeable sales customer.

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Trinity Business

Very poor and pathetic service. The employee, specifically Jaz, has poor knowledge about the plans, no proper training, bad behavior, rude. Not sure how the management hire these type of people and spoil their reputation..Stay away from this store. Or from the brand..

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M Suhail

Excellent customer services provided. Staff is very knowledgable and willing to give you best offers available.

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Jesse Vea

DO NOT GO TO THIS LOCATION OR SPEND YOUR HARD EARNED MONEY HERE!!!! Terrible experience with this location and the employees and manager were extremely rude and unprofessional, I dealt with 3 different employees who kept walking away before the issue was resolved. In the end my phone and sim card was still not set up and the employees gave me no solution to the issue. I have never been so unimpressed with a phone company. The lady on the phone from customer service was not bad but everyone at this fido location was rude, ignorant, inattentive, and seemed like they just wanted me to leave as they wouldn't be making money if they helped me set up my phone. I WILL NEVER USE THIS LOCATION AGAIN!!!!!!

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Hassan Rasooli

Staff are not trained properly and don’t know what they are doing. They say they can’t do a sim change with out a DL and DO NOT accept B.C. ID with a picture on it. There are a lot of bad reviews for this Fido corporate location and there are no higher management to solve this problem. I will be reaching to the president office if this review is being ignored.

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