Surrey, Canada
9639 137a St #602
N/A
+1 6044983999
Toilets
Wheelchair-accessible toilet
This review is regarding the technician Gurpreet. I was wonder-struck by the way she treated my mother. She explained me the tests with such an empathetic tone that I felt that she treats her patient above all. She was very nervous before her test but she handled the situation extremely well. Dr Bujak is an amazing doctor. He diagnosed my mother in the blink of an eye not like other doctors who keep on sending patients to different doctors. Amazing staff and doctor.
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Dr. Bujak prescribed Protopic 0.03% (tacrolimus) ointment to be put into my eyes to reduce redness. This ointment produced great discomfort, so I discontinued using it. Then I learned that both the manufacturer of the medication, and the Mayo Clinic, recommend AGAINST putting Protopic into eyes. So I asked Dr. Bujak to provide me with one or more links to technical articles providing evidence in favour of putting Protopic into eyes. He stonewalled on this request until I said I was considering reporting his conduct to the governing body for his profession. Then he sent me a listing of 100 articles (!), very few of which were actually about putting tacrolimus ointment into human eyes. I sent him a detailed analysis of the 100 articles, asking him why he had not advised me about side effects (which were frequently reported in the articles he sent me). He has not responded. I will not be seeing this doctor again.
Dr. Bujak was extremely helpful and informative on my ocular condition. The girls at the front desk were very kind and respectful while booking my next appointments.
Great ophthalmology clinic, super friendly staff along with great communicating doctor!
Review is strictly for the brown girl working at the front counter. She needs training in public communication, respect and a reminder that she lives in a multicultural country, where, some peeps may not understand English or French to the her expectations. I have recorded a video of her interactions with patients and her tone. I will be back for my next appointment and will see if there is any difference in her attitude. If not, you all will see her on social media and maybe the mainstream media. Dr. Bujak, you are an extremely competent doctor and a gentleman. Please do something about this particular staff member at the front counter. Btw, she is not the pregnant young lady (who is very kind), but the other young lady. I am hopeful that this will be corrected soon as I’m sure many people do feel humiliated as much as I did just by watching her interactions, especially her facial expressions and the rolling of eyes.
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