Surrey, Canada
N/A
+17789864436
This is the only moving company we use now. As a senior move manager, our clients often require added time and patience to complete their move successfully. This team is efficient, patient and very careful with our clients treasures. Pricing is fair and they go the extra mile to ensure we are satisfied. They even provide reusable bins which is fantastic for the environment. We are so glad we found Aris moving Co. Thank you guys!!
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Service provided in April 2020 (see the crate in the photo) Poor customer service, slow response rate, the packaging was unprofessional with residue of packing material left inside the crate. The fee ended up 20% higher than quoted once they already had my items in their warehouse. Solid metal sofa arrived damaged with a snapped metal part. When requested assistance with insurance, they just fobbed me off with a 2 line response to to fill everything out myself - no apology, no suggestion to help or assist. The only upside is the delivery service they partner up in Australia with are extremely courteous and very helpful. Aris may be ok for moving a house, but not for transporting high end furniture as they's no expertise in packing such items. Note: Make sure insurance includes 'replacement'. The insurer used by Aris for or shipment (Cmis) refuses to offer a replacement and requested 20 documents to get even the cost of repairs reimbursed. Will be filing a dispute via DCA as a result.
I have used Aris moving for moving my clients (Get Started Organizing and Maintenance) at least 10 times. They have always done an excellent job. Always friendly with everyone and get the job done quickly!
There was a kind of miscommunication in the beginning but as far as guys who did our moving, we’re very active, disciplined and professional , means , they very much knew what they were doing. The company is very professional too, they compensated me for the mistake happened. They listened , acknowledged and compensated. So 5 star for that plus have no hesitation recommending them.
Eric and Bill were very helpful with the move and they are very nice and hardworking too.
Deli
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