Concord, Canada
8888 Keele St #24
N/A
+1 9055329181
Toilets
Wheelchair-accessible toilet
This is a beautiful facility and the staff took great care of me. I have visited Sure Hair Concord for both red light therapy and haircuts. Everyone took great care of me with reminder calls, hospitality and lots of TLC. The personalized rooms are spa like with televisions, comfortable chairs and a really nice way to be taken care of as a patient. I’m a big fan of the group of people that work here and the facility. Thank you all.
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Hair systems are very low quality. Will shed all the hair in 2 weeks!! They will force you to buy two systems at the same time. There are much cheaper alternatives available. Use google to do your research, wish I had and would have saved 2200 dollars!!! So honestly, this is the worst place to go!!! Solutions are fake and overpriced. Staff is pushy and rude!!! When you ask for refunds they threaten you!! Absolutely the worst customer service experience. After seeing this review their lawyer contacted me to offer a settlement, to take down the review without a refund given to me first!!! Another example of lack of courtesy and customer service!! I guess if an organization is developed by defrauding people, you are used to not trusting people!! And hence they will not refund me unless I take down the review first!!! What a bully of an organization!!! Most companies remediate immediately without asking for conditions.
I really wish that people would be rating the place based on results and not the staff that they were friendly or rude. I was trying to fetch some feed back about the results but all I see was how was the facility or how was the staff!!! Doesn't make sense.
I’m glad that I didn’t go there, very rude and impatient staff. I never seen service like that in Canada. Cheap price usually gives you cheap service. With this many complaints and bad reviews I don’t think they’ll survive too long.its no no place
The main receptionist in the Concord location is obnoxiously rude and giving attitude is one of her specialties. Clients will definitely run away from this location including myself. I regret paying so much money and I definitely won't return for another year. On the other note, I am not seeing any results, they won't even consult with you to see if you're happy with your results. They just take your money and I guess you're on your own. I will never recommend Sure Hair to anyone, waste of money and time.
Sure hair' friendly & knowledgeable staff make it a recommended place..
I had a very good experience. Thank you
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