Burnaby, Canada
4700 Kingsway E16
N/A
+1 6044543863
The staff was super friendly, gave me good tips and knowledge on growing my first bonsai tree. They told me if I ever needed help I can reach out to them at anytime. Bought this beautiful juniper today!
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The staffs were super friendly and helpful! I bought one of their bigger bonsai trees for my family. It was well packaged in a really sturdy cardboard box with a handwritten thank you note inside. The box had a handle on it as well! I felt so safe taking the bonsai home. Highly recommend this store! (They offer delivery service too!)
The staff is super helpful and welcoming. They definitely care about what they do. In my experience, I was looking for a bonsai that suited my lifestyle. Which was; busy but also easy going. Picked up an umbrella tree after getting a baby juniper as a gift from Sunny Bonsai. Eventually I ended up getting really into the hobby of Bonsai. Began wiring and repotting my trees. They do supply lots of pots, a variety of different specie of plants, wires, and soil. Though due to covid, sometimes supplies can be low. They will always help you find an alternative for what you're looking for. They definitely never fail to help out someone who's grown a passion for Bonsai. In the middle of a busy mall, Sunny Bonsai is a hidden gem.
I am super excited that I decided to drop in! I was shopping for my mom who enjoys and cares so well for her plants, so I thought it was time for her to take a step up to see if she'd enjoy a bonsai. I think their greetings were warm, and I personally always love it when store associates give me some time to browse a while before they jump in there, so they did a super nice job there. I'd buy from this store again because they know what they're doing!
Little known bonsai nursery located inside Metrotown (section where Winners and Big Orange is). I'm not really interested in their bonsai but i do like their shallow pots for my succulents and cactus. Shallow pots are hard to find sometimes, and they have the ones with drainage holes. They also have planting accessories (decorative rocks for cactus pots, pruning shears, etc) too if you're in a pinch. Great place for a crazy plant lady like me.
Thank you Sunny Bonsai for helping me nurture my bonsai tree back to health. It was a gift and I truly appreciate your help!
Well I was actually totally blown away by the amazing service I just encountered at this Metrotown location right at closing tonight while making a very small purchase. All three of these wonderful employees were super friendly and I will most def be going back to spend more money in near future. I find it almost impossible to receive this level of top notch service in the lower mainland as a whole, and I cannot remember the last time I had service Of this caliber to be honest ( so sad I know ) I am ranting and raving because this type of service seems to have left our retail shopping experience. Now with corona virus overtaking the minds of service people in a way that it’s almost very common to be barked at In such a gross manner upon my entrance to any given store lately , mostly about my damn mask not being worn the way these employees think I should be wearing this grotesque thing !!!
A few nice plants, many more sub par ones, all were overpriced and an incredibly disappointing lack of tools for a bonsai store. Although the staff was very nice, I wouldnt recommend going there if I needed anything bonsai related.
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