Stoney Creek, Canada
703 Hamilton Regional Rd 8
N/A
+1 9055229200
Every customer service rep will give you a different answer to your question. Then you ask to talk to a manager and they just keep you on hold. Then they say the manager will call you back and no one ever does.
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It's totally incredible how often the power goes off in Waterdown. I swear the icons on the microwave and stove clock reset buttons are worn off.
Second outage in 2 days lasting several hours this is completely unacceptable. Moved to this area less than a month ago already regretting it
Outage in the QEW to Lake Ontario between Winona Road and east of Fifty Road of Stoney Creek affecting 879 customers has been happening on regular basis and too often. All alectra does is communicate that they are investigating instead of fixing the core problem. This is simply unacceptable.
The system the company has in place to report a power outage is very poor Do not waste your time. Just wait till the final figure it out and check the website at least 15 minutes later for a eta on repair time
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