London, Canada
1161 Hamilton Rd
N/A
+1 5196015901
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Very poor customer service. Will not shop there again and will not recommend to others. A shame when trying to shop Canadian and spending a significant sum of money too. I suggest updating your information to accurately reflect how long of a wait there will be for delivery and between communication so customers will not be deceived.
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Love their new location. The have beautiful quilt fabrics and an amazing selection of cross stitch patterns , materials and accessories. So glad we waited for them to open. I loved their completed Canadian angel cross stitch. Very nice staff. Great to know theydo mail order too.
This by far one of my favorite stitching stores, everyone is super friendly and knowledgeable and the fabric selection is amazing. Due to COVID some items are not available but this is hardly their fault, and I know they have been super busy and do their best to get all the orders out as fast as they can. Keep up the good work!
So excited to find another near by fabric store. The service was great. They called to let me know a piece of fabric I ordered was not available so I asked if they could choose a substitute that would work with the fabric ordered and they did an amazing job. Thoroughly pleased.
AMAZING COMPANY! I don’t live in the area, so I ordered from the online store recently. They had specific items that I’d been searching for and I couldn’t find anywhere else, and they were a Canadian company, so less (or free) delivery charge. After submitting my order I had a question so I sent them an email, and an employee named Maria responded almost immediately. She was not only a huge help but she honestly made me feel like she cared about me and my experience with them. The conversation/customer service experience with her actually made an (unrelated) bad day better. I will absolutely buy from them again and 100% recommend others do so as well. Aside from the great products, It’s definitely worth taking the time to contact them with any questions or concerns. Thank you so much!!
Deli
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