Niagara Falls, Canada
5734 Valley Way
N/A
+1 9053565358
Toilets
Wheelchair-accessible car parkWheelchair-accessible entrance
Always helpful. Excellent work.
like
Good work as well as excellent customer service
Super nice folks there.
Star Collision has a very professional staff and their auto body work is flawless. Keep up the good work....
Terrible experience bringing my car to this shop. Was advised by John West of Dent Magician to bring my car in there where he would meet me and fix 2 small dents. They went over the car and Rob and John agreed to take the job and advised they would need to remove part of my bumper and tail light to properly remove the dents from behind. I agreed and asked them to please be careful as this is a 2020 model car and I didn't want further damage. John assured me the shop was experienced and even though it was their first time working on this car they would be careful. They made no attempt to protect my paint (ie: using painters tape etc to cover up the headlight and surrounding body panels to ensure no scratches or chips) this lead to small chips and gouges in my body panel and rear bumper surrounding the tail light from them obviously prying at the body/tail light. They didn't even put the bumper back on properly as there was uneven gaps between both sides of the rear bumper and tail light. Not only this, but the one larger dent wasn't even removed properly. I came back 2 weeks later and informed them of the dent still being present as well as the rear bumper not lined up properly. They didn't fix the bumper on the 2nd visit, but John West did however properly remove the remaining dent. It took a 3rd time complaining for them to take off the bumper and realign it and it still isn't placed back on right. They touched up the paint from their negligence but it was a terrible experience bringing my car here. I only agreed to all this work in the first place because prior research showed Star Collision as a Niagara CAA approved shop and me being a previous CAA member I assumed my car was in the right hands. 0/5 for both Star Collision Service and The Dent Magician PDR avoid both these guys like the plague and take your car somewhere else.
Great experience! Rob was very helpful and informative. He took his time to explain all of my options to me in great detail. In my experience this is rare in the auto industry and I really appreciate all of the effort that was put into my car repair. I am very happy with the service here and I highly recommend this location to everyone!
I've had two wagons and the cab of my class C motor home totally repainted plus a bunch of smaller jobs done at Star, this is the only body shop I would recommend. Their work is impeccable Nice going Rob and Josh, and lets not forget Jackie who is always super sweet. See you folks after this virus blows over. To those complainers further down: If you want a cheap job go elsewhere, you only get what you pay for. These people treat you and your vehicle with respect
The most expensive out of the rest of the shops. Buddy tried to suggest I needed 2 door replacememts for a little wrinkle. Out of 5 other shops they were the most expensive. They prey on people who do not know anything. They thought i didn't know any thing but I was playing dumb.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance