St Thomas, Canada
212 Ross St
N/A
+15196310785
Early September 2020, Phil installed 5 new appliances in my newly built home (washer/dryer, gas range, dishwasher, & fridge with water line). He was very professional & friendly. Phil was mindful & considerate of my new hardwood floors & even took the time to place all the fridge shelves, drawers, door bins & freezer dividers. Reasonably priced service & no issues at the 5 month mark.
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This glowing review is long overdue, but we just had to take a moment to thank Phil Nute properly for all that they did with respect to our fridge delivery/install (and then ultimately) repair. It takes a lot to impress us, and we can truly say that the experience we had with Phil Nute was amazing from start to finish. There was an issue after the delivery/installation of our new fridge, and the folks at Phil Nute made sure everything was made 'right'. Not only that, but the phenomenal communication from the team there at Phil Nute made us feel valued as customers, and they let us know what was happening every step of the way. Communication is huge for us; the team was up front about the delays (due to COVID) in being able to get certain parts, and we definitely felt that making sure we understood the what, why, and when of the whole service process was a priority for them. At no point were we left wondering...Quick, friendly phone calls to keep us in the loop really put our minds at ease. Everything they did for us was so appreciated, and we would absolutely reach out to them again for any service! Thank you so much for everything you did for us, Phil Nute! You and your team are absolute professionals and we would recommend you in a heartbeat!
Exceptional Service! Imagine having your fridge die on a Friday! Stores don't have new inventory to pick-up. Deliveries are scheduled at least a week out! Called Phil's. They were booked up, but said they'd work us into their schedule if I was flexible. If the technician needed a part, they had a used fridge for me to consider as an option! Although the tech came and could fix it, I really appreciated was the empathy and solution-minded staff. They're now top of my list of service companies.
They were great! It was my first time using this business and couldn't be happier. Very quick and efficient in working with my repair. Would strongly recommend them if you ever need warranty service completed and will definitely use them again. Jessica was excellent, very prompt and service focused.
Very good. Repairmen was in and quickly identifies the issues. Called to get an estimate if how much for a replacement part aon the spot. Very happy with speed, knowledge and efficiency.
Deli
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